Stay interviews are a proactive approach to soliciting information with the focus on employee retention and engagement. The following resources were created by Gonzaga University but can be tailored to meet your organization’s Stay Interview needs. Stay Interview Guide Stay Interview Action Plan
This toolkit describes the effects of burnout and details steps and strategies to begin recovering from burnout.
This toolkit walks through an overview of the signs and consequences of burnout and how to avoid burnout in your professional life.
The following resources were created to support health centers as they complete the ACU Self-Assessment Tool. The primary purpose of the tool is to help health centers to identify strategies that may improve their success with provider recruitment and retention. Results from the tool are also used to craft...
The STAR² Center released an updated version of the 2016 Provider Retention and Recruitment (R&R) Plan Template in the fall of 2022. The 2022 Health Center Comprehensive Workforce Plan Template is meant to be a working, living document that can be easily modified to adjust to changing conditions within...
NACHC released a snapshot titled Community Health Center Workforce and Staffing Needs. This resource documents health centers’ current clinical staffing makeup nationally while summarizing their clinical vacancy experiences as well as the impact of those vacancies.
“Cultural Competency: What is it and Why is it Necessary?” is a white paper defining “cultural competency” and explaining its importance and need in the alleviating issues of disparities within health care systems. Commonly used terms and concepts are explored in this paper. The “Cultural Competency Resource Guide” is...
Developed by Capital Link and the National Association of Community Health Centers (NACHC), this resource provides health centers with a definition of predictive analytics, its history and development, the data and resources needed to predict a patient’s future behavior, and how health centers can begin utilizing it. It also...
This resource examines the cultural challenges and successes health centers face in sustaining a patient-centered, team-based model of primary care delivery, offering considerations for the patient, family, and staff experience and flexible organizational structures for team-based care.
After gathering extensive input from more than 5,000 providers across 15 specialties and various practice sizes, athenahealth has reimagined the EHR as a tool that respects a physician’s time, designed for meaningful communication rather than just data entry. This whitepaper covers details of the reimagined EHR such as: Smart...
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