“Together, we need to not only reimagine change, but take purposeful action to ingrain equity into every facet of quality and safety .” This IHI blog highlights “purposeful, iterative, and lasting strategy that health systems can use to fundamentally advance their equity agenda.”
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What Works for Health – Flexible Scheduling
This article breaks down the various methods for flexible shceduling and the impact this approach can have on employees.
SHRM – Developing Employee Career Paths and Ladders
This article discusses the types of career paths and career ladders that an employer can use to assist employees in their career progression within the organization. Traditional career paths and ladders are discussed, as well as nontraditional methods of career progression developed in response to changes within society, organizations...
WBUR – Burnout Among Doctors Is A Public Health Crisis, Report Says
This radio interview and accompanying article introduce research published by Harvard T.H. Chan School of Public Health, the Harvard Global Health Institute, the Massachusetts Medical Society and Massachusetts Health and Hospital Association which defines physician burnout as a public health crisis. Click here to access this research paper.
A Crisis in Health Care: A Call to Action on Physician Burnout
Burnout among the nation’s physicians has become so pervasive that a new paper published today by the Harvard T.H. Chan School of Public Health, the Harvard Global Health Institute, the Massachusetts Medical Society and Massachusetts Health and Hospital Association has deemed the condition a public health crisis.
IHI – “It Isn’t Joy in Work; Joy IS the Work”
What exactly is “joy in work,” and how can leaders elicit it? To create the optimal conditions it really helps if an improvement leader knows joy, can model it, shares the experience, and designs for joy. Four leaders of large-scale change in health care have identified seven design principles...
athenaInsight – A Painless Recruiting Strategy
This article details how one West Virginia health center altered its pain management strategy in order to better recruit new providers to serve their rural community.
HRE Online – Effective Exit Interview Strategies
This article contains tips to help HR staff to craft an exit interview process that promotes a successful retention program.
ASPR – Why employer branding is critical for physician recruiters
This article was featured in the Association of Staff Physician Recruiters’ Winter/Spring 2016 newsletter and discusses the importance of employer branding in your recruitment process. The article also provides points for consideration while planning your physician recruitment.
QuickNotes – Becoming a Health Center of Choice: Customer Service for Patient Engagement and Retention
This article was included in the April 2016 edition of NWRPCA’s newsletter QuickNotes. It was submitted by Health Outreach Partners (HOP) and describes HOP’s training curriculum on customer service to improve the patient experience.