The newly digitized Chief Workforce Officer (CWO) Self-Assessment provides health centers with insight into the core competencies needed to succeed as a health center’s CWO or workforce expert. CWOs provide health centers with the strategic vision needed to advance workforce initiatives and the CWO Self-Assessment supports the skill development...
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Health Center Onboarding Checklist
The STAR² Center’s Health Center Onboarding Checklist has been designed to provide a structure and a process for welcoming and integrating new hires at your organization. The customizable tool includes a background on onboarding, key components of the onboarding process, an editable template for onboarding, and a baseline list...
View moreImplementing Staff Satisfaction Surveys Infographic
Staff satisfaction surveys are a powerful tool that health center leadership, HR professionals, and other workforce specialists can use to better understand the needs of their workforce and develop strategies directly aimed at combating turnover and disengagement from staff. This infographic from the Association of Clinicians for the Underserved...
View moreWriting Effective Job Announcements & Conducting Successful Interviews
Writing engaging job postings that capture the right audience and conducting thorough job interviews are both key factors in achieving a successful recruitment process. This factsheet, developed by ACU’s STAR² Center, provides an overview of effective and actionable approaches to drafting eye-catching job announcements and conducting streamlined job interviews...
View moreHITEQ Center – Cybersecurity Checklist for health center staff working remotely
This printable PDF checklist provides a guide for health center staff to mitigate cybersecurity risks and threats during times of emergency and incident response that have them working remotely from the health center.
View moreSTAR² Center – Turnover Calculator Tool
As health centers, Primary Care Associations (PCAs), and Health-Center Controlled Networks (HCCNs) work to improve clinician retention in the field, questions continue to emerge about the real problem of turnover. There is not currently a publicly available data set available that specifically captures health center turnover, so ACU’s STAR²...
View moreSTAR² Center Turnover Tool Webinar Series
Is your health center experiencing high turnover? Are you trying to make the case for stronger workforce retention efforts within your organization? Are you struggling to figure out what is contributing to turnover at your organization? If you answered yes to one or all of these questions, then you...
View moreBehavioral Health Workforce Research Center – Scopes of Practice for Behavioral Health Professionals
This tool is for exploring the state-by-state characteristics of the behavioral health workforce. Selecting a state will output information about behavioral health professionals in that state, including what requirements they must meet to earn their credential and which services they are authorized to perform.
View moreSHRM – Developing Employee Career Paths and Ladders
This article discusses the types of career paths and career ladders that an employer can use to assist employees in their career progression within the organization. Traditional career paths and ladders are discussed, as well as nontraditional methods of career progression developed in response to changes within society, organizations...
View moreNAM Action Collaborative on Clinician Well-Being and Resilience
In 2017, the National Academy of Medicine launched the Action Collaborative on Clinician Well-Being and Resilience, a network of more than 60 organizations committed to reversing trends in clinician burnout. The Collaborative has three goals: Raise the visibility of clinician anxiety, burnout, depression, stress, and suicide Improve baseline understanding...
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