This session was hosted on June 23, 2020 as the first session in this two part series. During this session, April Lewis of Good Connection, Inc. provided an overview of the STAR² Center Manager Training Toolkit and introduced attendees to the “why” behind the toolkit and manager training in health center settings. Click here to access the slides from this session.
This session was recorded on June 3, 2020. In this session Alexia Eslan walked through 7 action steps to support provider retention. Suzanne Speer closed out the series with an overview of the STAR² Center’s Turnover Calculator Tool and what to do with your turnover data once you’ve collected it.
This session was recorded on May 20, 2020. The recording has been edited to exclude the technology hiccup during the introduction portion of the session. Thanks for bearing with us! In this session, Alexia Eslan, Senior Consultant at John Snow Inc. reviewed common operational reasons that contribute to voluntary separation of provider staff at health centers. The STAR² Center’s own Suzanne Speer closed the session by introducing the brand new STAR² Center Turnover Self-Assessment Tool which attendees are asked to complete before the final session in this series.
This session was recorded on May 13, 2020. Dr. Torey Mack, Deputy Associate Administrator for Bureau of Health Workforce, spoke about burnout and its effect on turnover, as well as steps that HRSA is taking to combat the issue at health centers. Alexia Eslan, Senior Consultant at John Snow Inc. spoke about turnover and it’s impact on providers and organizations overall. Finally, Suzanne Speer, Director of Workforce Development for ACU, spoke about the financial implications of turnover and showcased one of the STAR² Center’s tools available to help assess the true cost of turnover at an organization.
This is the fourth session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on April 16, 2020. Dr. Edward Schelb, Specialist, Learning and Instructional Design with NACHC joined the STAR² Center’s presenting team to discuss designing workforce training and technical assistance for health center leaders. Slides from this session are available for download here.
This is the third session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on March 19, 2020. The STAR² Center team was joined on the line by Amanda Schiessl of Community Health Center, Inc. who discussed the importance of staff experience from the first steps in the recruitment process, to a health center’s retention plan. Slides from this session are available for download here.
This is the second session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on February 20, 2020 and featured the STAR² Center’s Suzanne Speer discussing the importance of including retention in recruitment strategies. Judd Mellinger-Blouch of the Pennsylvania Association of Community Health Centers joined the presenting team to add first hand expertise to the presentation. Slides from this session are available for download here.
This is the first session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on January 30, 2020 and covered the major topics that the STAR² Center and guest faculty will cover throughout the series. Slides from this session are available for download here.
This webinar was presented on June 13, 2019. The STAR² Center team provided an overview of the newly updated Data Profiles and a sneak peek of the interactive Data Dashboards that house this dynamic resource. Data Profiles created for this release were shared via email to health center CEOs and PCA staff who have signed a data use agreement (available in our Information Center) over the week of June 17, 2019.
This session was presented on June 12, 2019, as the sixth and final session in this series. The STAR² Center’s Suzanne Speer closed out this series by providing a review of topics covered so far and touching on the importance of involving your board members in your planning. She also provided a sneak peek of the Compensation Self Assessment tool that the STAR² Center will release in the near future.
