Videos

Health centers were born from civil rights efforts and have a long history of working towards diversity, equity, and inclusion (DEI). In the last year, many health centers recommitted to this work and are being more intentional about including diverse representation, culture, and perspectives into health center operations and health care delivery. In this session, participants will understand the role of leaders in driving more equitable and inclusive work environments and successful models that can be incorporated into day-to-day practice.

Click here to access the slides from this presentation.

Speakers:
Charlene Green, MA, LMFT, Administrative Director, UC Davis Center for Diverse Healthcare Workforce,
Karoline Oliveira, EdD, Chief of Diversity, Equity and Inclusion, CHCI

Moderator:
Nashwa Khalid, MA, Project Manager, CHCI

In this panel, health center, PCA, and education institution leaders will describe ways in which health centers can strengthen their provider and allied health recruitment and retention efforts by hosting and supporting learners at their health center. The discussion will include how this approach can support diversity, equity, and inclusion in hiring, and support the development of a workforce pipeline reflective of and from the communities health centers serve.

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Speakers:
Alan Hejduk, MSSA, LISW-S, ASB, Manager of Counseling Services, Circle Health Services,
Elena Thomas Faulkner, MA, CEO, National Institute for Medical Assistant Advancement (NIMAA),
Suzanne Smith, Health Center Operations Division Director, Colorado Community Health Network (CCHN)

Moderator:
Michelle Fernández Gabilondo, DSW, MSW, Associate Director of Workforce Development, ACU

• Flyers for programs referenced in this program:
  • UpSkillMA Overview
  • PCA & NIMAA – Supporting Health Center Workforce Needs
  • NIMAA – Training Medical Assistants for Team-Based Care

Over the past year, many health care workers have been operating in overdrive to support their communities during the pandemic. Political events and civil rights efforts have added an additional emotional toll. As a result, many workers are suffering from burnout, compassion fatigue, and moral distress. In this session, participants will understand how this past year has impacted our workforce’s well-being and strategies to support our workforce in their recovery.

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Speakers:
Torey Mack, MD, Deputy Associate Administrator for Health Workforce, Bureau of Health Workforce, HRSA,
Matt Bennett, MBA, MA, Speaker, Trainer, Author, Connecting Paradigms,
Eileen Barrett, MD, MPH, FACP, FHM, Associate Professor of Medicine and Director of Continuing Medical Education University of New Mexico

Moderator:
Suzanne Speer, Senior Director, Workforce Development, ACU

• Breakout Group Subjects:
  • Legal Considerations for Remote Work
  • Telehealth/Hybrid Care Team Composition and Communication Hybrid Workplace Culture and Cohesion
  • Employee Policies for Hybrid and Remote Work
  • Going Hybrid: Building the Business Case and Communicating Change

Health center patients benefit from the integrated care that multidisciplinary care teams provide. Over the past year, health care teams have evolved to accommodate more virtual visits and hybrid work environments. In this health center highlight, representatives from Community Health Center, Inc. (CHCI) will discuss the evolution of their care teams and their vision for the future.

Click here to access the slides from this presentation.

Speakers:
Tim Kearney, PhD, Chief Behavioral Health Officer, CHCI,
Venna Channamsetty, MD, Chief Medical Officer, CHCI, and
Mary Blankson, DNP, APRN, FNP-C, Chief Nursing Officer, CHCI

Moderator:
Amanda Schiessl, MPP, Project Director/Co-Principal Investigator, CHC