Part of being a manager is developing and coaching your team members. To be effective in your role proper communication is critical. Providing feedback is the process of communicating a reaction to your employees performance or behavior. During this webinar, presented on May 26, 2022, people expert, April Lewis, will provide strategies for managers to give positive and productive feedback to their team members.
At the end of this session, you will be able to: – Deliver productive feedback to your employee in-person and virtually – Confidently and constructively provide feedback in positive and negative situations – Cultivate a practice of giving consistent feedback
As health center teams grapple with ongoing and overlapping stressors contributing to burnout at the individual level, leaders must provide the structural support to build resilient teams and take a top-down approach to stress management, relieving the burden of action on individual staff to engage in self-care. This webinar, brought to you by the Association of Clinicians for the Underserved (ACU) STAR² Center, led by expert trainers April Lewis and Matt Bennett, explores the role health center leadership plays in building their teams and supporting stress management to increase workforce resiliency.
Click here to access a diagramed definition of a Comprehensive Workforce Plan and how a Health Professions Education and Training Plan (HP-ET) compliments it.
Studies show that in an integrated, team-based environment, just one burned-out staff member can disrupt team dynamics. But even in times of high stress, health center staff are more likely to be engaged and satisfied with their jobs if given the tools they need to succeed, in an organization that fosters resiliency. Join the Association of Clinicians for the Underserved’s (ACU) STAR² Center for this hour-long webinar designed to highlight the role of health center leadership in fostering an organizational culture of resilience and providing concrete tips to spur this culture change, combat stress, and reduce burnout among their staff—ultimately building stronger teams.
This webinar was produced on February 24, 2022, by the STAR² Center team and Katherine Brieger from Sun River Health. It features a discussion of the ACE-15 Survey, a tool for assessing the critical qualities that make clinical teams effective. During this webinar viewers will learn how to get the most out of this short, but useful survey, how to analyze the results, and what exactly they can do with that information to make their health center’s teams stronger and more cohesive.
This session was presented on June 24, 2021, as the third and final session in the Using Your Data Profile Dashboard webinar series. In this session, presenter Eric Turer, Senior Consultant with John Snow, Inc., walked through the process of accessing the Data Profile Dashboards and provided a demonstration of how to interact with the data through the Tableau interface.