Join ACU’s STAR² Center for an interactive session focused on supporting workforce well-being and developing an organizational culture of wellness. As rates of burnout, compassion fatigue, moral distress, and more continue to rise, it is imperative that health center leadership invest in and implement organizational changes that directly address the well-being needs of their workforce. Without a workforce, there is no health center, and without a healthy and engaged workforce, health centers will continue to lose mission-driven, highly skilled professionals. Turnover not only impacts a health center’s operations and the satisfaction of employees, but also the services it is able to provide patients and the community. This session will view well-being from four key areas of need: financial, emotional, physical, and communication. It will provide tools and actionable strategies health centers can use to improve staff well-being and build an organizational culture that is people-centered. Regardless of position or role, we all deserve to work in a safe and supportive environment that meets our needs and sees us as individuals.
Learning Objectives:
Understand the importance of workforce well-being by supporting the financial, emotional, physical, and communication needs of staff
Identify the integral connection between well-being and justice, equity, diversity, and inclusion (JEDI)
Adopt a people-centered approach to well-being that places the needs of people above productivity and workflows
Learn about the importance of properly investing in the workforce and the savings it may yield when compared to the financial loss associated with turnover
Join the Association of Clinicians for the Underserved (ACU) STAR² Center and the National Association of Community Health Centers (NACHC) for a two-part webinar series exploring the role creativity plays in advancing employee well-being at health centers. The inclusion of art and other creative endeavors in the workplace can serve as a respite for the ongoing mental health struggles – such as moral distress, moral injury, and compassion fatigue – that remain prevalent among health center staff. This webinar series will explore the intersection of art and healing as a key aspect of building a resilient, empowered, and engaged workforce. It will also provide firsthand accounts from various health centers that embraced creativity as a key part of their organization’s culture of wellbeing. Engage your creative spirit!
This session was hosted by Tina Adamson, the Chief Human Resources Officer at Primary Health Network, and Tristé Lieteau Smith, the CEO of Near North Health. This session highlights the key role health centers and their leadership play in advancing the well-being of staff using creative outlets and provides examples of organizationally supported wellness programming.
Join ACU’s STAR² Center for an interactive session focused on comprehensive workforce planning for health centers. This session will equip participants with the knowledge and tools to develop and implement a Comprehensive Workforce Plan (CWP) tailored to their health center’s unique context. Effective workforce planning strategies are crucial for health center success and sustainability.
The session was hosted on March 19, 2024 and includes actionable strategies and tools, including the STAR2 Center’s Health Center Comprehensive Workforce Plan: A Retention & Recruitment Plan Template, checklists, and other resources. This interactive presentation will empower participants to develop or enhance their own CWPs, aligning with organizational goals for long-term success.
Learning Objectives:
Understand the importance of including the JEDI lens in comprehensive workforce planning.
Learn the key elements of a Comprehensive Workforce Plan.
Identify at least three STAR² Center resources that can help with retention and recruitment planning.
Join the Association of Clinicians for the Underserved (ACU) STAR² Center and the National Association of Community Health Centers (NACHC) for a two-part webinar series exploring the role creativity plays in advancing employee well-being at health centers. The inclusion of art and other creative endeavors in the workplace can serve as a respite for the ongoing mental health struggles – such as moral distress, moral injury, and compassion fatigue – that remain prevalent among health center staff. This webinar series will explore the intersection of art and healing as a key aspect of building a resilient, empowered, and engaged workforce. It will also provide firsthand accounts from various health centers that embraced creativity as a key part of their organization’s culture of wellbeing. Engage your creative spirit!
This session was hosted by Allison LaRussa, AVP, Health Humanities, Trauma Informed Sanctuary Frameworks, and Justice, Equity, Diversity, Inclusion and Belonging at The Wright Center for Community Health. The session explores the “why” behind using creativity to improve employee wellness, provides examples for the Wright Center’s programming, and leads participants through an interactive moment of creative mindfulness.
When thinking about the mental health workforce, the titles of “therapist,” “counselor,” or “case manager” usually come to mind, but the skills and training of these professionals extends far beyond the therapeutic setting. Building career pathways for the mental health workforce—both within the Behavioral Health Department and beyond—not only supports your health center’s retention strategies, but also helps to develop an engaged and satisfied workforce. This webinar will provide you with knowledge, tips, and tools to help you think about starting or expanding the career pathway opportunities provided at your health center. With a specific focus on the mental health workforce, you will also learn more about the role of behavioral health providers and their multifaceted skills. Join the Association of Clinicians for the Underserved (ACU) and its STAR² Center team to learn more about the advancement opportunities that attract and retain mission-driven mental health practitioners and support staff.
Learning Objectives:
Identify the importance of developing career pathways as part of a health center’s retention plan for their mental health workforce.
Understand the different types of mental health providers and their multifaceted training and skill sets.
Examine opportunities for career advancement for the mental health workforce that extends beyond a health center’s Behavioral Health Department.
Staff wellness is critical to reducing turnover; and providing adequate compensation, especially taking into consideration recent inflation and housing challenges is inextricably linked to said staff wellness. An environment that fosters wellness is essential to recruiting and retaining new and existing staff. This webinar will discuss promoting staff wellness through adequate, appropriate, and transparent compensation including benefits and “thriving” wages. Attendees will gain a better understanding of financial wellness and leave with STAR² Center original resources, techniques, and implementable action items to support staff wellness through compensation and benefits.
Health centers play a vital role in offering holistic care to patients, including and beyond medical treatment, to encompass a diverse range of services. This second session in a two-part webinar series, hosted by the Association of Clinicians for the Underserved (ACU) STAR² Center, features a presentation from fellow National Training & Technical Assistance Partner (NTTAP) the National Center for Medical Legal Partnership (NCMLP).
Health centers play a vital role in offering holistic care to patients, including and beyond medical treatment, to encompass a diverse range of services. This first session in a two-part webinar series, hosted by the Association of Clinicians for the Underserved (ACU) STAR² Center, features a presentation from fellow National Training & Technical Assistance Partner (NTTAP) the National Network for Oral Health Access (NNOHA).
The clinical environment presents specific challenges to effective leadership and teamwork—and it is critical that clinical personnel have the skills and tools to lead effectively. Good leadership and a cohesive, supportive team environment fosters mental health, resiliency to challenges, reduces burnout, and improves patient care. In this webinar, the STAR² Center team will review the foundations of clinical leadership, including how to foster teamwork amongst a diverse staff in an environment that can be frequently stressful and challenging. This webinar will provide evidence-based tools and practices that leaders and teams can use to communicate more effectively, manage stress, and make diversity an asset and a strength within their teams.
In the ever-evolving healthcare landscape, prioritizing employee satisfaction has become a critical factor in delivering exceptional patient care and ensuring the success of healthcare organizations. Staff satisfaction surveys have emerged as powerful tools, providing invaluable data to drive positive change, optimize policies, and enhance employee retention. However, many organizations are seeking guidance on how to effectively initiate or improve their staff satisfaction survey processes.
Join our interactive webinar as we explore the key considerations for implementing staff satisfaction surveys in health centers. Participants will gain a comprehensive understanding of the essential steps involved in conducting these surveys, from thoughtful survey design and administration to skillful data analysis. We will delve into effective question strategies that elicit valuable insights from employees, helping to identify areas of strength and opportunities for improvement.
Furthermore, the webinar will offer Promising practices for harnessing survey results to drive meaningful enhancements in employee satisfaction and engagement. Participants will learn how to interpret survey data, prioritize areas for action, and develop tailored solutions that resonate with their workforce. We aim to empower attendees with practical knowledge to foster a culture of continuous improvement within their organizations.
Whether you are starting from scratch or seeking to optimize your existing staff satisfaction survey process, this webinar will equip you with the tools and insights needed to elevate employee satisfaction, nurture a motivated workforce, and ultimately elevate the quality of patient care delivered by your organization. Join us for an engaging session filled with actionable strategies that will transform your approach to staff satisfaction surveys.
