The following resources were created to support health centers as they complete the ACU Self-Assessment Tool. The primary purpose of the tool is to help health centers to identify strategies that may improve their success with provider recruitment and retention. Results from the tool are also used to craft...
View moreRetention
ACU R&R Plan Template Resources
The STAR² Center released an updated version of the 2016 Provider Retention and Recruitment (R&R) Plan Template in the fall of 2022. The 2022 Health Center Comprehensive Workforce Plan Template is meant to be a working, living document that can be easily modified to adjust to changing conditions within...
View moreIHI – How Do You Avoid Burnout in Serving Underserved Patients?
These days, providers in many health care settings are feeling burned out. What about providers who work with underserved patients, who face greater barriers to good health than other patients? In this video, Dr. Nia Zalamea, faculty for the IHI Open School course PFC 101: Introduction to Patient-Centered Care,...
View moreSTAR² Center – Exploring and Using the Recruitment & Retention Plan Template – Pt. 1
This webinar was presented on October 11, 2016 as the first installment of the STAR² Center fall 2016 webinar series. Slides from this webinar can be found here. Presenter Paddy DiPadova discussed Assessment and Planning as part of working with the Retention & Recruitment Plan Template. Click the following links...
View moreZurickDavis – Learn from Leaders: Capturing Your Full Value from the ACU Workforce Project
This webinar was held on Tuesday, October 4, 2016. Presenter Allison Abayasekara of ACU’s STAR² Center gave an overview of the STAR² Center and the resources and training opportunities we offer.
View moreHRE Online – Effective Exit Interview Strategies
This article contains tips to help HR staff to craft an exit interview process that promotes a successful retention program.
View moreCHAMPS – Exit Interview Template
“No matter how comprehensive and thoughtful your retention plan is, some of your staff will leave the organization. When this happens, try to conduct an exit interview to find out why he/she is leaving. The answers you receive may enable you to resolve previously unknown problems or help in...
View moreCandor, Inc. – Radical Candor
“Radical Candor is Caring Personally and Challenging Directly.” View this short piece for an introduction to this powerful tool for employee engagement.
View moreNCFH – Staff Satisfaction in Community Health Centers
This presentation outlines the importance of staff satisfaction and employee engagement and offers pointers on finding a method for gauging staff satisfaction that fits your organization.
View moreCO Coalition for the Homeless – Staff Engagement Survey
This template was created in 2011 to serve as an example for health centers to use in the creation of staff engagement surveys for their own employee engagement programs.
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