In the spring of 2012, directors of Primary Care Offices and other health workforce leaders in 11 states joined to form the Multi-State/NHSC Retention Collaborative. The Collaborative’s first-year goal is to document and understand the retention of clinicians within their states who serve in the National Health Service Corps (NHSC)...
NCHPH Patient Access and Work Flow
This presentation aims to help you: understand the key factors of appointment schedule and the impact on client access to services, describe the techniques for understanding patientworkflow including cycle time analysis and process mapping, and identify how to design improvement to address access and workflow challenges.
NCHPH Functional Work Spaces
Functional spaces are used in various operational models to increase productivity. This webinar highlights ways in which “spaces” at health centers can be transformed to engage patients, and to create an optimal environment for health center staff. The webinar will also cover information regarding how appropriate and sufficient use...
NCHPH How to Recruit and Retain Culturally Competent Staff
This archived webinar covers important concepts regarding the recruitment and retention of culturally competent staff members, which can be the key to a successful practice. The speaker focuses on many different aspects of recruiting and retaining a culturally diverse workforce.
NCHPH Ways to Develop Staff Leadership at PHPCs
Public Housing Primary Care (PHPC) centers provide comprehensive services to a special population, specifically residents of public housing. Staff at PHPCs must be knowledgeable of the special populations they serve and may need additional skills, training or practice to provide the best quality services to this underserved demographic. Safety...
MCN Health Center Recruitment and Retention Self-Assessment
The Health Center Recruitment and Retention Effectiveness Review (RRER) instrument is designed to support on-going recruitment and retention of qualified clinical staff at health centers.
Community Apgar Project
The Community Apgar Project (CAP) is a research-validated questionnaire used to assist rural critical access hospitals and community health centers identify strengths and challenges related to recruiting Family Medicine Physicians. The CAP was developed by the Family Medicine Residency of Idaho and Boise State University, and has been implemented...
Alaska PCO’s SHARP Program
This page describes Alaska’s SHARP program, which was designed to address the shortage of certain health professionals in the state by increasing the number and improving the distribution of healthcare professionals who provide direct patient care. The SHARP program seeks to recruit and retain selected health care professionals to...
3RNet Organizational Members
3RNet has members across the United States, the Northern Mariana Islands, the Cherokee Nation, and two federal agencies: the Department of Veterans Affairs and Indian Health Services. Members include organizations such as State Offices of Rural Health, Primary Care Offices, AHECs, university programs, state-based non-profit organizations and Primary Care...
MPCA Recruitment and Retention Toolkit
The Michigan Primary Care Association compiled this tookit of updates, webinars, informational overviews, and other resources in order to assist health centers in addressing their recruitment and retention challenges.