This webinar was held on Tuesday, October 4, 2016. Presenter Allison Abayasekara of ACU’s STAR² Center gave an overview of the STAR² Center and the resources and training opportunities we offer.
HRE Online – Effective Exit Interview Strategies
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This article contains tips to help HR staff to craft an exit interview process that promotes a successful retention program.
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article
CHAMPS – Exit Interview Template
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“No matter how comprehensive and thoughtful your retention plan is, some of your staff will leave the organization. When this happens, try to conduct an exit interview to find out why he/she is leaving. The answers you receive may enable you to resolve previously unknown problems or help in...
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tool
Candor, Inc. – Radical Candor
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“Radical Candor is Caring Personally and Challenging Directly.” View this short piece for an introduction to this powerful tool for employee engagement.
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Video
NCFH – Staff Satisfaction in Community Health Centers
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This presentation outlines the importance of staff satisfaction and employee engagement and offers pointers on finding a method for gauging staff satisfaction that fits your organization.
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presentation
CO Coalition for the Homeless – Staff Engagement Survey
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This template was created in 2011 to serve as an example for health centers to use in the creation of staff engagement surveys for their own employee engagement programs.
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tool
Salud – Employee Satisfaction Survey
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This employee satisfaction survey was created in 2010 to serve as an example for health centers to create surveys for their own employee engagement programs.
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tool
Coffee Talk – STAR² Center Financial Assessment Tool
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This is a brief video introduction to the STAR² Center Financial Assessment Tool. This tool was produced in Excel format to assist you in realizing the actual costs of provider turnover.
WPHCA Breakout Session Resource Page
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STAR² Center staff led a Staff Recruitment and Retention breakout session as part of the Wisconsin Primary Health Care Association’s Fall Learning Session on Thursday, September 29, 2016. The session provided an overview of the available data, resources, and next steps for workforce growth. After the session, please help us to...
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toolkit
Tantau & Associates – Provider and Staff Satisfaction Survey
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This survey, developed by Catherine Tantau and made available for download through the Institute for Healthcare Improvement, provides a template for evaluating provider and staff satisfaction within a health care organization.
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tool
