“No matter how comprehensive and thoughtful your retention plan is, some of your staff will leave the organization. When this happens, try to conduct an exit interview to find out why he/she is leaving. The answers you receive may enable you to resolve previously unknown problems or help in...
“Radical Candor is Caring Personally and Challenging Directly.” View this short piece for an introduction to this powerful tool for employee engagement.
This presentation outlines the importance of staff satisfaction and employee engagement and offers pointers on finding a method for gauging staff satisfaction that fits your organization.
This template was created in 2011 to serve as an example for health centers to use in the creation of staff engagement surveys for their own employee engagement programs.
This employee satisfaction survey was created in 2010 to serve as an example for health centers to create surveys for their own employee engagement programs.
This is a brief video introduction to the STAR² Center Financial Assessment Tool. This tool was produced in Excel format to assist you in realizing the actual costs of provider turnover.
STAR² Center staff led a Staff Recruitment and Retention breakout session as part of the Wisconsin Primary Health Care Association’s Fall Learning Session on Thursday, September 29, 2016. The session provided an overview of the available data, resources, and next steps for workforce growth. After the session, please help us to...
Talent management represents an organization’s efforts to attract, develop, and retain skilled and valuable employees. Its goal is to have people with the capabilities and commitment needed for current and future organizational success. An organization’s talent pool, particularly its managerial talent, is often referred to as the leadership pipeline....
This survey, developed by Catherine Tantau and made available for download through the Institute for Healthcare Improvement, provides a template for evaluating provider and staff satisfaction within a health care organization.
These are slides from a webinar presented through NWRPCA and sponsored by ACU on Friday, August 26, 2016. Through this webinar, participants will be able to review their own recruitment and retention plans, and will be provided with ideas, tools, and resources to strengthen their plans. Participants will also...
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