Is your health center experiencing high turnover? Are you trying to make the case for stronger workforce retention efforts within your organization? Are you struggling to figure out what is contributing to turnover at your organization? If you answered yes to one or all of these questions, then you...
STAR² Center 19-20 PCA & HCCN Professional Development Series – Session 3
This is the third session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on March 19, 2020. The STAR² Center team was joined on the line by Amanda Schiessl of Community Health Center, Inc. who discussed the importance of staff experience from the...
STAR² Center 19-20 PCA & HCCN Professional Development Series – Session 2
This is the second session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on February 20, 2020 and featured the STAR² Center’s Suzanne Speer discussing the importance of including retention in recruitment strategies. Judd Mellinger-Blouch of the Pennsylvania Association of Community Health Centers...
STAR² Center 19-20 PCA & HCCN Professional Development Series – Session 1
This is the first session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on January 30, 2020 and covered the major topics that the STAR² Center and guest faculty will cover throughout the series. Slides from this session are available for download here.
Retention Academy: Resources for Retention
Description ACU invites health center C-suite and management staff to participate in the third annual Retention Academy. The Retention Academy brings together leaders from up to 25 health centers to discuss and implement scalable strategies to increase health center workforce retention. This year’s Retention Academy will focus on four...
PCA & HCCN Workforce Professional Development Series 2019-2020
The STAR2 Center team invites PCA and HCCN workforce staff to participate in an upcoming professional development series. This series will begin with an assessment of current workforce TTA approaches and end with the development of a strong TTA plan to support health center staff retention. This series will...
What Works for Health – Flexible Scheduling
This article breaks down the various methods for flexible shceduling and the impact this approach can have on employees.
Professional Quality of Life (ProQol) Measure
The ProQOL is the most commonly used measure of the negative and positive affects of helping others who experience suffering and trauma. The ProQOL has sub-scales for compassion satisfaction, burnout and compassion fatigue. The measure has been in use since 1995. There have been several revisions. The ProQOL 5...
STAR² Center Data Profile Launch Webinar 2019
This webinar was presented on June 13, 2019. The STAR² Center team provided an overview of the newly updated Data Profiles and a sneak peek of the interactive Data Dashboards that house this dynamic resource. Data Profiles created for this release were shared via email to health center CEOs and...
STAR² Center Talks Compensation Planning – Week 6
This session was presented on June 12, 2019, as the sixth and final session in this series. The STAR² Center’s Suzanne Speer closed out this series by providing a review of topics covered so far and touching on the importance of involving your board members in your planning. She...