Description: From September through December, participants will spend one hour every other week in a mix of webinars, discussion, and projects to complete an overhaul of their recruitment processes. Starting with a self-assessment and planning all the way through contracting, this series will provide guidance, tools, and templates for...
View more“Psychological PPE”: Promote Health Care Workforce Mental Health and Well-Being
The COVID-19 pandemic is exacerbating existing issues with health care professional burnout and joy in work that will persist once the more immediate crisis has abated. IHI reviewed available evidence for interventions that can help protect staff mental health in the face of extreme working conditions such as natural disasters,...
View moreVirtual Learning Hour Special Series: Psychological Personal Protective Equipment (PPE)
This program is part of the IHI Virtual Learning Hour Caring for Caregivers Special Series, delivered in partnership with Well Being Trust. The COVID-19 pandemic has resulted in an unprecedented “second wave” of mental health and well-being concerns, especially for health care workers on the front lines. This Virtual...
View moreHITEQ Center – Cybersecurity Checklist for health center staff working remotely
This printable PDF checklist provides a guide for health center staff to mitigate cybersecurity risks and threats during times of emergency and incident response that have them working remotely from the health center.
View moreSTAR² Center – Turnover Calculator Tool
As health centers, Primary Care Associations (PCAs), and Health-Center Controlled Networks (HCCNs) work to improve clinician retention in the field, questions continue to emerge about the real problem of turnover. There is not currently a publicly available data set available that specifically captures health center turnover, so ACU’s STAR²...
View moreSTAR² Center Turnover Tool Webinar Series
Is your health center experiencing high turnover? Are you trying to make the case for stronger workforce retention efforts within your organization? Are you struggling to figure out what is contributing to turnover at your organization? If you answered yes to one or all of these questions, then you...
View moreEngaging Dental Providers in COVID-19 Response Efforts
COVID-19 has created an uncertain environment for the health care workforce. While some health care workers are working longer hours, others, including dental providers, are being asked to stay at home for their safety. Moreover, many health center leaders are concerned about paying “non-essential” staff given the operational and...
View moreThe Power of Stay Interviews Learning Collaborative

Description The Power of Stay Interviews learning collaborative is designed to cut employee turnover, and has done so for healthcare workers, specifically cutting nurse turnover by 35%. The course will direct all participants to implement Finnegan’s Arrow℠, an invention that replaces traditional HR-driven one-sized-fits-all programs with training each leader to...
View moreRetention Academy: Resources for Retention
Description ACU invites health center C-suite and management staff to participate in the third annual Retention Academy. The Retention Academy brings together leaders from up to 25 health centers to discuss and implement scalable strategies to increase health center workforce retention. This year’s Retention Academy will focus on four...
View morePCA & HCCN Workforce Professional Development Series 2019-2020
The STAR2 Center team invites PCA and HCCN workforce staff to participate in an upcoming professional development series. This series will begin with an assessment of current workforce TTA approaches and end with the development of a strong TTA plan to support health center staff retention. This series will...
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