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STAR² Center 2022-2023 Workforce Professional Development Series
The STAR2 Center team invites health center, PCA, and HCCN workforce teams to participate in the upcoming Workforce Professional Development Series. Faculty and guest speakers will bring their expertise in all things workforce to share insight from the national, regional, and state levels. This four-part monthly series running from...
STAR² Center C-Suite Learning Network: A Financial Planning Learning Collaborative for Leadership Creating HP-ET Programs
Calling all health center C-Suite Leadership! As health centers face unprecedented workforce challenges, it is critical that they step into the role of fostering tomorrow’s health care professionals. Health Professions Education and Training (HP-ET) is an integral part of preparing health centers to face the changing workforce landscape. Join...
Organizational Leadership and Resiliency Toolkit
The last several years have challenged everyone’s capacity for resiliency, or the capacity to recover from difficulty quickly. This toolkit will connect organization leaders with the understanding and strategies they need to support the health and wellbeing of their workforce and address some of the structural problems plaguing the...
Perspectives from the Field: Retaining Medical Assistants and Dental Assistants
This publication was prepared by Ann Loeffler, MSPH, PMP, for the ACU STAR² Center following a series of focus groups exploring Medical Assistant and Dental Assistant attrition in health centers. The findings from these focus groups have been compiled to highlight factors contributing to this attrition and strategies shared...
Implementing & Responding to Staff Satisfaction Surveys Learning Collaborative 2.0
Staff satisfaction surveys can be a powerful tool for workforce retention, engagement, and trust. However, the way they are conducted and the accompanying follow-up can have an impact on their success and usefulness. In this five-part learning collaborative, participants will gain an understanding of how best to conduct staff...
Recruitment Boot Camp: Mental Health Staff Edition Fall 2022 Learning Collaborative
The Association of Clinicians for the Underserved (ACU) STAR² Center invites health center workforce, human resources, clinical, and C-Suite staff to apply for our upcoming Recruitment Boot Camp: Mental Health Staff Edition 3.0. Building on the success and content of our previous Mental Health Recruitment Boot Camps, this learning...
The Emotional Toll of Caring for Others: A Factsheet on Supporting Staff Mental Health Through Compensation Equity and Inclusive Benefits
One of the most crucial roles health center leadership plays is taking care of the wellbeing and mental health of all staff, including their own. While mental health challenges among the healthcare workforce is not a new phenomenon, the COVID-19 pandemic and other societal and traumatic events only served...
Best Practices for Adapting to the Remote and Hybrid Workforce in Team-Based Care
Telehealth and remote work are going to continue to be a “way of life” even after the continuing COVID-19 pandemic is over. This less traditional setting allows health center leadership to be creative in recruiting and retaining staff to meet their organization’s needs. These new settings also require new...
Workforce Planning Resource Repository
As stated by the World Health Organization (WHO), “health systems can only function with health workers; improving health service coverage and realizing the right to the enjoyment of the highest attainable standard of health is dependent on their availability, accessibility, acceptability and quality.” (Source: World Health Organization) The importance...