“With the high rate of healthcare workers (HCWs) switching employers or leaving the field entirely since the start of the COVID-19, hospitals and health systems are scrambling to consistently attract and keep quality staff. While there is a persistent call among healthcare employees for higher pay, employers throwing money...
BALANCE – Effectively Treating Financial Stress is a Foundational Healthcare Issue for Our Time
“Personal finance has typically been thought of as a compartmentalized issue; it’s typically not fun to think about, but you close the budget spreadsheet, online banking dashboard, or investment snapshot and you move on. But studies conducted over the past few years show that we don’t escape our money...
Health Center Onboarding Checklist
The Health Center Onboarding Checklist (HCOC) has been designed by the STAR² Center to provide a structure and a process for welcoming and integrating new hires at your organization. The tool begins with a background on onboarding and its components including: why it is important, how it bridges recruitment...
STAR² Center Recruitment Boot Camp – Spring 2023
Description: Having a documented, comprehensive recruitment plan is vital to recruitment success at a health center. During this learning collaborative, participants will spend seventy-five minutes every other week in a mix of webinars, discussion, and assignments to complete an overhaul of their recruitment processes. Starting with a self-assessment and...
Protected: ACU’s STAR² Center Retention & Recruitment Workshop – Hawaii
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STAR² Center 2022-2023 Workforce Professional Development Series
The STAR2 Center team invites health center, PCA, and HCCN workforce teams to participate in the upcoming Workforce Professional Development Series. Faculty and guest speakers will bring their expertise in all things workforce to share insight from the national, regional, and state levels. This four-part monthly series running from...
STAR² Center C-Suite Learning Network: A Financial Planning Learning Collaborative for Leadership Creating HP-ET Programs
Calling all health center C-Suite Leadership! As health centers face unprecedented workforce challenges, it is critical that they step into the role of fostering tomorrow’s health care professionals. Health Professions Education and Training (HP-ET) is an integral part of preparing health centers to face the changing workforce landscape. Join...
Organizational Leadership and Resiliency Toolkit
The last several years have challenged everyone’s capacity for resiliency, or the capacity to recover from difficulty quickly. This toolkit will connect organization leaders with the understanding and strategies they need to support the health and wellbeing of their workforce and address some of the structural problems plaguing the...
Perspectives from the Field: Retaining Medical Assistants and Dental Assistants
This publication was prepared by Ann Loeffler, MSPH, PMP, for the ACU STAR² Center following a series of focus groups exploring Medical Assistant and Dental Assistant attrition in health centers. The findings from these focus groups have been compiled to highlight factors contributing to this attrition and strategies shared...
Implementing & Responding to Staff Satisfaction Surveys Learning Collaborative 2.0
Staff satisfaction surveys can be a powerful tool for workforce retention, engagement, and trust. However, the way they are conducted and the accompanying follow-up can have an impact on their success and usefulness. In this five-part learning collaborative, participants will gain an understanding of how best to conduct staff...