Developed by Capital Link and the National Association of Community Health Centers (NACHC), this resource provides health centers with a definition of predictive analytics, its history and development, the data and resources needed to predict a patient’s future behavior, and how health centers can begin utilizing it. It also...
View moreCapital Link – Developing an Organizational Culture that Sustains the Patient-Centered Medical Home: Lessons Learned
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This resource examines the cultural challenges and successes health centers face in sustaining a patient-centered, team-based model of primary care delivery, offering considerations for the patient, family, and staff experience and flexible organizational structures for team-based care.
View moreathenaHealth – The Reimagined EHR: Improving the Physician Experience
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After gathering extensive input from more than 5,000 providers across 15 specialties and various practice sizes, athenahealth has reimagined the EHR as a tool that respects a physician’s time, designed for meaningful communication rather than just data entry. This whitepaper covers details of the reimagined EHR such as: Smart...
View moreHWTAC – Health Workforce Analysis Guide 2016 Edition
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The Health Workforce Analysis Guide, 2016 Edition was developed to provide an updated framework for health workforce planners, policymakers, and researchers interested in developing a better understanding of available health workforce data and how to use these data to conduct health workforce research. The guide covers a wide array...
View moreNACHC – PRAPARE
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The Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences (PRAPARE) is a national effort to help health centers and other providers collect the data needed to better understand and act on their patients’ social determinants of health. Follow the link to access the PRAPARE assessment tool...
View moreIHI – How Do You Avoid Burnout in Serving Underserved Patients?
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These days, providers in many health care settings are feeling burned out. What about providers who work with underserved patients, who face greater barriers to good health than other patients? In this video, Dr. Nia Zalamea, faculty for the IHI Open School course PFC 101: Introduction to Patient-Centered Care,...
View moreZurickDavis – Learn from Leaders: Capturing Your Full Value from the ACU Workforce Project
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This webinar was held on Tuesday, October 4, 2016. Presenter Allison Abayasekara of ACU’s STAR² Center gave an overview of the STAR² Center and the resources and training opportunities we offer.
View moreHRE Online – Effective Exit Interview Strategies
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This article contains tips to help HR staff to craft an exit interview process that promotes a successful retention program.
View moreCHAMPS – Exit Interview Template
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“No matter how comprehensive and thoughtful your retention plan is, some of your staff will leave the organization. When this happens, try to conduct an exit interview to find out why he/she is leaving. The answers you receive may enable you to resolve previously unknown problems or help in...
View moreNCFH – Staff Satisfaction in Community Health Centers
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This presentation outlines the importance of staff satisfaction and employee engagement and offers pointers on finding a method for gauging staff satisfaction that fits your organization.
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