“No matter how comprehensive and thoughtful your retention plan is, some of your staff will leave the organization. When this happens, try to conduct an exit interview to find out why he/she is leaving. The answers you receive may enable you to resolve previously unknown problems or help in...
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CO Coalition for the Homeless – Staff Engagement Survey
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This template was created in 2011 to serve as an example for health centers to use in the creation of staff engagement surveys for their own employee engagement programs.
View moreSalud – Employee Satisfaction Survey
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This employee satisfaction survey was created in 2010 to serve as an example for health centers to create surveys for their own employee engagement programs.
View moreCoffee Talk – STAR² Center Financial Assessment Tool
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This is a brief video introduction to the STAR² Center Financial Assessment Tool. This tool was produced in Excel format to assist you in realizing the actual costs of provider turnover.
View moreTantau & Associates – Provider and Staff Satisfaction Survey
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This survey, developed by Catherine Tantau and made available for download through the Institute for Healthcare Improvement, provides a template for evaluating provider and staff satisfaction within a health care organization.
View moreWealth Solutions, LLC – Template Benefits Package for Recruitment
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This tool serves as a template for health cetners to communicate the terms, compensation and benefits of employment to new hires and prospects. The tool distinguishes the three types of benefits; basic, strategic and intangible. A health center can download and customize this template to communicate the advantages of working for...
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STAR² Center Financial Assessment for Provider Turnover Tool
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The purpose of this Financial Assessment for Provider Turnover Tool (previously released as the Financial Impact Tool) is to assist you in realizing the actual costs of provider turnover. These costs can include direct costs, such as advertising and recruiting services, but also indirect costs, such as staff time...
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NACHCPulse – ExitPulse
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ExitPulse is an online exit survey system designed specifically to survey departing health center employees. Health centers and PCAs can learn valuable information about the reasons employees leave and their attitudes toward the health center. Real-time individual health center data can be compared to the national database of aggregate...
View moreLIIF – Social Impact Calculator
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This tool puts a dollar value on community development projects such as affordable housing and education and includes a section to calculate the impact of health centers. The tool is accompanied by a separate document describing the methodology behind the tool.
View moreC-Suite Analytics – The Best Engagement & Retention Job Description
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This job description is excerpted from the book HR’s Greatest Challenge: Driving the C-Suite to Improve Employee Engagement and Retention by Richard Finnegan. It details the ideal description for an HR role focused on the metrics and improvement of employee engagement and retention within an organization.
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