The UDS Mapper is a free online mapping and decision-support tool available to anyone in the public with a valid email account. It integrates health center patient demographics, U.S. population characteristics, location data, and other relevant health care data, to create visualizations of areas served by the Health Center...
Stay interviews are a proactive approach to soliciting information with the focus on employee retention and engagement. The following resources were created by Gonzaga University but can be tailored to meet your organization’s Stay Interview needs. Stay Interview Guide Stay Interview Action Plan
The Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences (PRAPARE) is a national effort to help health centers and other providers collect the data needed to better understand and act on their patients’ social determinants of health. Follow the link to access the PRAPARE assessment tool...
“No matter how comprehensive and thoughtful your retention plan is, some of your staff will leave the organization. When this happens, try to conduct an exit interview to find out why he/she is leaving. The answers you receive may enable you to resolve previously unknown problems or help in...
This template was created in 2011 to serve as an example for health centers to use in the creation of staff engagement surveys for their own employee engagement programs.
This employee satisfaction survey was created in 2010 to serve as an example for health centers to create surveys for their own employee engagement programs.
This is a brief video introduction to the STAR² Center Financial Assessment Tool. This tool was produced in Excel format to assist you in realizing the actual costs of provider turnover.
This survey, developed by Catherine Tantau and made available for download through the Institute for Healthcare Improvement, provides a template for evaluating provider and staff satisfaction within a health care organization.
The HC Comprehensive Workforce Plan (CWP) (previously released in 2016 as the Retention & Recruitment Plan Template) includes an instructions guide, a template, and an action plan. The HC CWP is meant to be a working, living document that users can easily modify to stay up-to-date with the changing...
This tool serves as a template for health cetners to communicate the terms, compensation and benefits of employment to new hires and prospects. The tool distinguishes the three types of benefits; basic, strategic and intangible. A health center can download and customize this template to communicate the advantages of working for...
The STAR² Center is a project of the Association of Clinicians for the Underserved
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