This article was included in the April 2016 edition of NWRPCA’s newsletter QuickNotes. It was submitted by Health Outreach Partners (HOP) and describes HOP’s training curriculum on customer service to improve the patient experience.
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ASPR – Medicine’s power couples: A challenge in recruiting physicians to rural areas
This article discusses the challenge of recruitng pysicians to work in rural areas due to the rise of “power couples”, couples with advanced degrees, and their unique needs.
View moreLeadership IQ – The Biggest Mistake With Behavioral Interview Questions
Behavioral Interviewing is a great way to get to know more about a candidate if you are careful with how you phrase your questions. This article discusses how to avoid problematic questions in your interview process.
View moreTiva Healthcare – The Behavioral-Based Interview
This article outlines the benefits of behavioral-based interviewing and provides examples of useful types of questions to ask to determine desirable behaviors in a candidate.
View moreIPHCA – Creating an Effective Candidate Site Visit
Read through this informative article for pointers on how to put together an effective site visit while recruiting candidates to your health center.
View moreNHSC Clinician Retention: A Story of Dedication and Commitment
This brief from the Health Resources and Services Administration discusses the factors influencing an improvement in retention of National Health Service Corps clinicians in underserved areas beyond the successful completion of their term of service.
View moreKansas Health Institute – Rural Kansas hospital focuses on ‘mission-driven’ medicine to recruit doctors
A hospital in rural Kansas uses their mission driven approach to attract like minded physicians to their workforce.
View moreSheps Center – Findings of the First Year Retention Survey of the Multi-State/NHSC Retention Collaborative
In the spring of 2012, directors of Primary Care Offices and other health workforce leaders in 11 states joined to form the Multi-State/NHSC Retention Collaborative. The Collaborative’s first-year goal is to document and understand the retention of clinicians within their states who serve in the National Health Service Corps (NHSC)...
View moreGraham Center: Trends in Physician Supply and Population Growth
The physician workforce has steadily grown faster than the U.S. population over the past 30 years, context that is often absent in conversations anticipating physician scarcity. Policy makers addressing future physician shortages should also direct resources to ensure specialty and geographic distribution that best serves population health.
View moreGraham Center Unequal Distribution of the US Primary Care Workforce
The United States is facing a primary care physician shortage, but the most pressing problem is uneven distribution, particularly in poor and rural communities. Providing adequate access to care for the nearly 30 million uninsured people living in these communities will require potent incentives and policy.
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