The COVID-19 pandemic is exacerbating existing issues with health care professional burnout and joy in work that will persist once the more immediate crisis has abated. IHI reviewed available evidence for interventions that can help protect staff mental health in the face of extreme working conditions such as natural disasters,...
Virtual Learning Hour Special Series: Psychological Personal Protective Equipment (PPE)
This program is part of the IHI Virtual Learning Hour Caring for Caregivers Special Series, delivered in partnership with Well Being Trust. The COVID-19 pandemic has resulted in an unprecedented “second wave” of mental health and well-being concerns, especially for health care workers on the front lines. This Virtual...
Ingraining Equity into Quality and Safety: A System-Wide Strategy
“Together, we need to not only reimagine change, but take purposeful action to ingrain equity into every facet of quality and safety .” This IHI blog highlights “purposeful, iterative, and lasting strategy that health systems can use to fundamentally advance their equity agenda.”
STAR² Center High-Functioning Managers Learning Collaborative
Description: Adequate and appropriate training is vital for a health center’s success and growth. According to Gallup research, the immediate manager is the top reason an employee quits their job. Specific training is essential for managers to lead a diverse, engaged and productive team. The STAR² Center invites you to...
HITEQ Center – Cybersecurity Checklist for health center staff working remotely
This printable PDF checklist provides a guide for health center staff to mitigate cybersecurity risks and threats during times of emergency and incident response that have them working remotely from the health center.
STAR² Center – Turnover Calculator Tool
As health centers, Primary Care Associations (PCAs), and Health-Center Controlled Networks (HCCNs) work to improve clinician retention in the field, questions continue to emerge about the real problem of turnover. There is not currently a publicly available data set available that specifically captures health center turnover, so ACU’s STAR²...
STAR² Center Turnover Tool Webinar Series
Is your health center experiencing high turnover? Are you trying to make the case for stronger workforce retention efforts within your organization? Are you struggling to figure out what is contributing to turnover at your organization? If you answered yes to one or all of these questions, then you...
Engaging Dental Providers in COVID-19 Response Efforts
COVID-19 has created an uncertain environment for the health care workforce. While some health care workers are working longer hours, others, including dental providers, are being asked to stay at home for their safety. Moreover, many health center leaders are concerned about paying “non-essential” staff given the operational and...
The Power of Stay Interviews Learning Collaborative
Description The Power of Stay Interviews learning collaborative is designed to cut employee turnover, and has done so for healthcare workers, specifically cutting nurse turnover by 35%. The course will direct all participants to implement Finnegan’s Arrow℠, an invention that replaces traditional HR-driven one-sized-fits-all programs with training each leader to...
Retention Academy: Resources for Retention
Description ACU invites health center C-suite and management staff to participate in the third annual Retention Academy. The Retention Academy brings together leaders from up to 25 health centers to discuss and implement scalable strategies to increase health center workforce retention. This year’s Retention Academy will focus on four...