STAR² Center staff led a full day seminar and Learning Lab with the Indiana Primary Health Care Association on Thursday, September 15, 2016. The Learning Lab was led by: Ann Hogan of Ann Hogan Consulting, and Pamela Byrnes of John Snow, Inc on behalf of the STAR² Center. The training provided an overview of the available...
View moreTN PCA CEO Workforce Summit – Learning Lab Resource Page
STAR² Center staff led a training and Learning Lab as part of the Tennessee Primary Care Association’s Chief Executive Officer Training/Workforce Summit on Wednesday, August 17, 2016 in Nashville, TN. The Learning Lab was led by Pamela Byrnes and Ann Hogan on behalf of the STAR² Center. The training provided an overview...
View moreACU 2016 Annual Conference – Learning Lab Resource Page
STAR² Center staff led a training and Learning Lab as part of the Association of Clinicians for the Underserved‘s 2016 Annual Conference on Tuesday, August 2, 2016 in Washington, DC. The Learning Lab was be led by: Allison Abayasekara, Association of Clinicians for the Underserved Pamela Byrnes, John Snow, Inc. The...
View moreWealth Solutions, LLC – Template Benefits Package for Recruitment
This tool serves as a template for health cetners to communicate the terms, compensation and benefits of employment to new hires and prospects. The tool distinguishes the three types of benefits; basic, strategic and intangible. A health center can download and customize this template to communicate the advantages of working for...
View moreSTAR² Center National Recruitment and Retention Data Summary
In this National Recruitment & Retention Data Summary STAR² Center staff examined the results of their annually updated health center Data Profiles at a national level to create profiles of sub-groups of health centers based on different crosscutting attributes such as grant type, rural/urban location, organizational size, and corporate structure. The...
View moreSTAR² Center Financial Assessment for Provider Turnover Tool
The purpose of this Financial Assessment for Provider Turnover Tool (previously released as the Financial Impact Tool) is to assist you in realizing the actual costs of provider turnover. These costs can include direct costs, such as advertising and recruiting services, but also indirect costs, such as staff time...
View moreGAPHC Summer 2016 – Learning Lab Resource Page
STAR² Center staff led a training and Learning Lab as part of the Georgia Association for Primary Health Care Summer Conference on Monday, June 13, 2016. The Learning Lab was led by: Allison Abayasekara, Association of Clinicians for the Underserved. The training provided an overview of the available data, resources, and next steps for...
View moreNACHCPulse – ExitPulse
ExitPulse is an online exit survey system designed specifically to survey departing health center employees. Health centers and PCAs can learn valuable information about the reasons employees leave and their attitudes toward the health center. Real-time individual health center data can be compared to the national database of aggregate...
View moreASPR – Why employer branding is critical for physician recruiters
This article was featured in the Association of Staff Physician Recruiters’ Winter/Spring 2016 newsletter and discusses the importance of employer branding in your recruitment process. The article also provides points for consideration while planning your physician recruitment.
View moreQuickNotes – Becoming a Health Center of Choice: Customer Service for Patient Engagement and Retention
This article was included in the April 2016 edition of NWRPCA’s newsletter QuickNotes. It was submitted by Health Outreach Partners (HOP) and describes HOP’s training curriculum on customer service to improve the patient experience.
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