This article was included in the April 2016 edition of NWRPCA’s newsletter QuickNotes. It was submitted by Health Outreach Partners (HOP) and describes HOP’s training curriculum on customer service to improve the patient experience.
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The International Center for Clinical Excellence (ICCE)
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The International Center for Clinical Excellence (ICCE) is a world-wide community of practitioners, healthcare managers, educators and researchers dedicated to promoting excellence in behavioral healthcare services. Practitioners and healthcare managers are encouraged to: connect with peers working in your area of expertise through this community; learn from peers in the community...
View moreMITSS – Tools for Building a Clinician and Staff Support Program
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This toolkit was created by MITSS to fulfill a cornerstone of their mission to support clinicians and staff through a culture of support and understanding. This toolkit can be used by organizations regardless of the state of their preparation for adverse incidents in the work place and provides tools...
View morePhysician Coaching Institute
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The mission of the Physician Coaching Institute is “To catalyze change and innovation in healthcare.” They achieve that mission by: Educating the healthcare community about the value of professional coaching Increasing the number of coaches who can expertly coach physicians and healthcare teams Serving as the creative center for...
View moreHealth Workforce Projections: Respiratory Therapists
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The National Center for Health Workforce Analysis has released six U.S. workforce projections (fact sheets) providing information on the national projections of supply and demand for specific disciplines from 2012 to 2025 using HRSA’s Health Workforce Simulation Model. This Fact Sheet gives an overview of national projections for respiratory therapists.
View moreHealth Workforce Projections: Psychologists
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The National Center for Health Workforce Analysis has released six U.S. workforce projections (fact sheets) providing information on the national projections of supply and demand for specific disciplines from 2012 to 2025 using HRSA’s Health Workforce Simulation Model. This Fact Sheet gives an overview of national projections for psychologists.
View moreHealth Workforce Projections: Healthcare Support Occupations
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The National Center for Health Workforce Analysis has released six U.S. workforce projections (fact sheets) providing information on the national projections of supply and demand for specific disciplines from 2012 to 2025 using HRSA’s Health Workforce Simulation Model. This Fact Sheet gives an overview of national projections for healthcare support...
View moreHealth Workforce Projections: Health Technologist and Technician Occupations
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The National Center for Health Workforce Analysis has released six U.S. workforce projections (fact sheets) providing information on the national projections of supply and demand for specific disciplines from 2012 to 2025 using HRSA’s Health Workforce Simulation Model. This Fact Sheet gives an overview of national projections for health technologists...
View moreHealth Workforce Projections: Dietitians and Nutritionists
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The National Center for Health Workforce Analysis has released six U.S. workforce projections (fact sheets) providing information on the national projections of supply and demand for specific disciplines from 2012 to 2025 using HRSA’s Health Workforce Simulation Model. This Fact Sheet gives an overview of national projections for dietitians...
View moreHealth Workforce Projections: Chiropractors and Podiatrists
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The National Center for Health Workforce Analysis has released six U.S. workforce projections (fact sheets) providing information on the national projections of supply and demand for specific disciplines from 2012 to 2025 using HRSA’s Health Workforce Simulation Model. This Fact Sheet gives an overview of national projections for chiropractors and podiatrists.
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