Stay interviews are a proactive approach to soliciting information with the focus on employee retention and engagement. The following resources were created by Gonzaga University but can be tailored to meet your organization’s Stay Interview needs. Stay Interview Guide Stay Interview Action Plan
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MindTools – Recovering from Burnout
This toolkit describes the effects of burnout and details steps and strategies to begin recovering from burnout.
View moreMindTools – Avoiding Burnout
This toolkit walks through an overview of the signs and consequences of burnout and how to avoid burnout in your professional life.
View moreNACHC – Workforce Snapshot October 2016
NACHC released a snapshot titled Community Health Center Workforce and Staffing Needs. This resource documents health centers’ current clinical staffing makeup nationally while summarizing their clinical vacancy experiences as well as the impact of those vacancies.
View moreCapital Link – Developing an Organizational Culture that Sustains the Patient-Centered Medical Home: Lessons Learned
This resource examines the cultural challenges and successes health centers face in sustaining a patient-centered, team-based model of primary care delivery, offering considerations for the patient, family, and staff experience and flexible organizational structures for team-based care.
View moreHWTAC – Health Workforce Analysis Guide 2016 Edition
The Health Workforce Analysis Guide, 2016 Edition was developed to provide an updated framework for health workforce planners, policymakers, and researchers interested in developing a better understanding of available health workforce data and how to use these data to conduct health workforce research. The guide covers a wide array...
View moreNACHC – PRAPARE
The Protocol for Responding to and Assessing Patients’ Assets, Risks, and Experiences (PRAPARE) is a national effort to help health centers and other providers collect the data needed to better understand and act on their patients’ social determinants of health. Follow the link to access the PRAPARE assessment tool...
View moreIHI – How Do You Avoid Burnout in Serving Underserved Patients?
These days, providers in many health care settings are feeling burned out. What about providers who work with underserved patients, who face greater barriers to good health than other patients? In this video, Dr. Nia Zalamea, faculty for the IHI Open School course PFC 101: Introduction to Patient-Centered Care,...
View moreSTAR² Center – Exploring and Using the Recruitment & Retention Plan Template – Pt. 1
This webinar was presented on October 11, 2016 as the first installment of the STAR² Center fall 2016 webinar series. Slides from this webinar can be found here. Presenter Paddy DiPadova discussed Assessment and Planning as part of working with the Retention & Recruitment Plan Template. Click the following links...
View moreZurickDavis – Learn from Leaders: Capturing Your Full Value from the ACU Workforce Project
This webinar was held on Tuesday, October 4, 2016. Presenter Allison Abayasekara of ACU’s STAR² Center gave an overview of the STAR² Center and the resources and training opportunities we offer.
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