This article was included in the April 2016 edition of NWRPCA’s newsletter QuickNotes. It was submitted by Health Outreach Partners (HOP) and describes HOP’s training curriculum on customer service to improve the patient experience.
The mission of the Physician Coaching Institute is “To catalyze change and innovation in healthcare.” They achieve that mission by: Educating the healthcare community about the value of professional coaching Increasing the number of coaches who can expertly coach physicians and healthcare teams Serving as the creative center for...
STAR² Center staff led a training for the San Francisco Community Clinic Consortium and Community Health Partnership in Oakland, CA on Monday and Tuesday, April 11-12, 2016. The Learning Lab was led by: Allison Abayasekara, Association of Clinicians for the Underserved, Pamela Byrnes, John Snow, Inc. Below are some resources...
The Innovations in Oral Health (IOH) Toolkit was created through the Innovations in Oral Health (IOH) initiative at Northeastern University’s Bouvé College of Health Sciences. The Toolkit was designed to help you “create lasting change around interprofessional oral health education at your institution” and contains information and resources such as: Step-by-step instructor guides...
“Recognizing the impact of social determinants broadens the capacities of providers and policy makers to improve the health and wellness of individuals, populations and communities. Using a case scenario, this webinar will provide participants with socioecological and trauma-informed frameworks to better understand individual, interpersonal, interprofessional, community, and policy-level implications...
This Starter Kit is geared toward New Access Point Grantees and health centers looking to starting or strenghtening an outreach program in their community. The tools and training in this tool kit are intended to help promote access to quality health care through growth in the outreach capabilities of an organization.
“Introducing TransTalks – a new online training series on the health care needs of the transgender community for medical professionals. This new series, featuring presentations given by nationally-recognized experts at Fenway’s 2015 Advancing Excellence in Transgender Health Conference, covers topics critical to the foundation of quality care for the transgender community, and and...
Brought to you by the National LGBT Health Education Center, this webinar sets out to meet the following learning objectives. List ten things that contribute to providing affirmative and inclusive care for LGBT people Define basic LGBT terms and concepts Describe at least 3 strategies that you can use...
“The Southwest Center for Health Innovation (CHI) is a non-profit organization focusing on community health. Our mission is to develop and implement policies, strategies and models in underserved and underrepresented populations at local, state and national levels to improve quality of life, health status and equity.” View this site...
A Toolkit for Collecting Data on Sexual Orientation and Gender Identity in Clinical Settings
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