This session was presented on February 18, 2021. This one-hour webinar led by expert faculty, Matt Bennett, looked at the physiological underpinnings that define moral injury and moral distress while addressing the role COVID-19 plays in its development and steps health center teams can take to advance resilience and...
This webinar was hosted on August 26, 2020, and focused on the intersection of health disparities, COVID-19, and stigma. Stigma plays a pivotal role in the health disparities and inequities faced by the patients and communities that health centers serve. In fact, stigma is not just proximal to negative...
The COVID-19 pandemic is exacerbating existing issues with health care professional burnout and joy in work that will persist once the more immediate crisis has abated. IHI reviewed available evidence for interventions that can help protect staff mental health in the face of extreme working conditions such as natural disasters,...
This program is part of the IHI Virtual Learning Hour Caring for Caregivers Special Series, delivered in partnership with Well Being Trust. The COVID-19 pandemic has resulted in an unprecedented “second wave” of mental health and well-being concerns, especially for health care workers on the front lines. This Virtual...
This session was hosted on June 30, 2020 as the second session in this two part series. During this session, April Lewis of Good Connection, Inc. took the audience for a deep dive into the importance of employee engagement efforts and provided insight on how managers can engage their...
This session was hosted on June 23, 2020 as the first session in this two part series. During this session, April Lewis of Good Connection, Inc. provided an overview of the STAR² Center Manager Training Toolkit and introduced attendees to the “why” behind the toolkit and manager training in...
This session was recorded on June 3, 2020. In this session Alexia Eslan walked through 7 action steps to support provider retention. Suzanne Speer closed out the series with an overview of the STAR² Center’s Turnover Calculator Tool and what to do with your turnover data once you’ve collected...
As health centers, Primary Care Associations (PCAs), and Health-Center Controlled Networks (HCCNs) work to improve clinician retention in the field, questions continue to emerge about the real problem of turnover. There is not currently a publicly available data set available that specifically captures health center turnover, so ACU’s STAR²...
This session was recorded on May 20, 2020. The recording has been edited to exclude the technology hiccup during the introduction portion of the session. Thanks for bearing with us! In this session, Alexia Eslan, Senior Consultant at John Snow Inc. reviewed common operational reasons that contribute to voluntary...
This session was recorded on May 13, 2020. Dr. Torey Mack, Deputy Associate Administrator for Bureau of Health Workforce, spoke about burnout and its effect on turnover, as well as steps that HRSA is taking to combat the issue at health centers. Alexia Eslan, Senior Consultant at John Snow...
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