The COVID-19 pandemic prompted the increased and widespread use of virtual health services, including telehealth, in health centers. While this technology is not new to the health center setting, its increased use has impacted clinician engagement both positively and negatively. This paper reviews those impacts and provides tips for...
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Examining the Cost Effectiveness of Teaching Health Centers
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This policy issue brief released in March 2019 discusses the Teaching Health Center Graduate Medical Education program.
View moreSTAR² Center and Capital Link – Financial and Workforce Characteristics of High-Performing Health Centers
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This infographic illustrates key findings from the STAR² Center and Capital Link’s study, which examines the financial and workforce characteristics of high-performing health centers across the country. Developed with support from the Health Resources and Services Administration.
View moreA Crisis in Health Care: A Call to Action on Physician Burnout
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Burnout among the nation’s physicians has become so pervasive that a new paper published today by the Harvard T.H. Chan School of Public Health, the Harvard Global Health Institute, the Massachusetts Medical Society and Massachusetts Health and Hospital Association has deemed the condition a public health crisis.
View moreSTAR² Center Report 2017 – Training Opportunities in Health Centers
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This literature review is intended to provide background information on formal relationships between health centers and community training opportunities, create a catalog of existing collaborations and their structures, and offer suggestions for how they could be replicated in other communities.
View moreSTAR² Center Report 2017 – Provider Mix and Staffing Ratios
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This report considers a variety of provider mix and support staff ratios that have been employed by health centers to promote recruitment and retention of their staff especially during the current shortage of primary care physicians. The report offers observations on how various staffing strategies can be used to achieve the Quadruple...
View moreSTAR² Center – Interviews with the Field: Best Practices and Current Challenges
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This report is the result of interviews conducted in March 2017 with staff at five health centers around the country who have delt with a variety of specific challenges in their recruitment and retention efforts. Documenting the challenges faced by these health centers the report, details the interventions that have been employed...
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best practices , report
STAR² Center – Health Center Provider Workforce & Financial Health
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This report covers the costs associated with a provider vacancy at a health center beyond the dollar value and provides recommendations for steps to bolster a plan for recruitment and retention to avoid these costs in the future.
View moreNACHC – Health Center Salary and Benefits Report 2017 – 2018
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Now in its 21st edition, the Health Center Salary & Benefits Report is the single most comprehensive source of information on the compensation and benefits practices of community-based health centers nationwide. As such, it is an essential tool for health centers to use, along with comparative data from other...
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SHRM – 2017 Employee Job Satisfaction and Engagement: The Doors of Opportunity Are Open
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This research examined 44 aspects of job satisfaction and 38 factors directly related to employee engagement. Among the topics explored are career development, relationships with management, compensation and benefits, work environment, engagement opinions, engagement behaviors, and conditions for engagement. This executive summary discusses the leading job satisfaction contributors, their degrees...
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Recruitment , Retention
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