The Association of Clinicians for the Underserved (ACU) STAR² Center, in partnership with the National Association of Community Health Centers (NACHC), have updated the Chief Workforce Officer (CWO) Core Competencies to include Behavioral Examples. These Behavioral Examples provide actionable examples that outline the scope of the CWO role. While...
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Strategies for Mitigating Burnout Among the Health Center Workforce
As the health center workforce continues to struggle with burnout, it is imperative for leadership to understand its root causes and the psychological, behavioral, and physical effects it has on staff. It is crucial for health center leadership to make needed organizational changes that address this growing problem. While...
Learning Collaborative – Unlocking Workforce Potential: Mastering Staff Satisfaction Surveys
Staff satisfaction surveys hold immense potential as catalysts for fostering retention, bolstering engagement, and nurturing trust within any organization. Yet, their efficacy hinges greatly on the methods of their execution and the diligence of subsequent follow-up. In this dynamic four-part learning collaborative, participants will embark on a transformative journey...
Implementing Staff Satisfaction Surveys Infographic
In the ever-evolving healthcare landscape, prioritizing employee satisfaction has become a critical factor in delivering exceptional patient care and ensuring the success of healthcare organizations. Staff satisfaction surveys have emerged as powerful tools, providing invaluable data to drive positive change, optimize policies, and enhance employee retention. However, many organizations...
Comprehensive Workforce Plan Workshop – Choose Your Own Workforce Adventure!
Join us for an unforgettable ‘Choose Your Own Workforce Adventure’ workshop, where you’re the protagonist of your story. Together, we’ll navigate the complexities of developing a comprehensive workforce plan and emerge with a clear, informed, and adaptable approach to building a successful future. Whether you’re an HR professional, a...
Building a Resilient & Trauma-Informed Workforce
It is critical that health centers understand the importance of developing a trauma-informed organization that prioritizes staff well-being and resilience. This fact sheet asks “what does it mean to be trauma-informed” and explains the concept of resilience, both individual and organizational. It details how health centers can operate in...
2024 Workforce Symposium – Inclusive Innovation: Putting People First
As communities worldwide work to recover from the COVID-19 pandemic, well-being, psychological safety, diversity, equity, and inclusion remain at the forefront of workforce and clinical innovation. As your health center, Primary Care Association (PCA), or Health Center Controlled Network (HCCN) moves forward, it’s important to continue to grow and...
Recruitment Boot Camp: Mental Health Staff Edition – Fall 2023 Learning Collaborative
Join the Association of Clinicians for the Underserved (ACU) for our upcoming Recruitment Boot Camp: Mental Health Staff Edition (Fall 2023). Building on the success of the previous boot camps, ACU’s STAR² Center team will provide a focused look at the most pertinent topics affecting the successful recruitment and...
An SME Guide to Managing Employee Wellbeing
This guide provides an introduction and steps managers can take to help employees to responsibly manage their screen time and communications for improved wellbeing.
Job Hunting in the Age of Remote Work
More people are working from home than ever before, and job hunters are asking employers for the flexibility to choose their own workspace. But remote work means remote interviews. Here’s everything you need to know about virtual interviews and starting a new job online.