As health centers, Primary Care Associations (PCAs), and Health-Center Controlled Networks (HCCNs) work to improve clinician retention in the field, questions continue to emerge about the real problem of turnover. There is not currently a publicly available data set available that specifically captures health center turnover, so ACU’s STAR²...
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STAR² Center Turnover Tool Webinar Series – Session 2
This session was recorded on May 20, 2020. The recording has been edited to exclude the technology hiccup during the introduction portion of the session. Thanks for bearing with us! In this session, Alexia Eslan, Senior Consultant at John Snow Inc. reviewed common operational reasons that contribute to voluntary...
View moreSTAR² Center Turnover Tool Webinar Series – Session 1
This session was recorded on May 13, 2020. Dr. Torey Mack, Deputy Associate Administrator for Bureau of Health Workforce, spoke about burnout and its effect on turnover, as well as steps that HRSA is taking to combat the issue at health centers. Alexia Eslan, Senior Consultant at John Snow...
View moreDelivering Health Care in Isolation and Quarantine Facilities for People Experiencing Homelessness
This session was hosted on April 28, 2020. People experiencing homelessness face unique challenges in the new COVID-19 environment. Staying in congregate facilities and living on the streets puts this population at increased risk of infection, and higher rates of chronic disease increase the risk of complication and death....
View moreEngaging Dental Providers in COVID-19 Response Efforts
COVID-19 has created an uncertain environment for the health care workforce. While some health care workers are working longer hours, others, including dental providers, are being asked to stay at home for their safety. Moreover, many health center leaders are concerned about paying “non-essential” staff given the operational and...
View moreSTAR² Center 19-20 PCA & HCCN Professional Development Series – Session 4
This is the fourth session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on April 16, 2020. Dr. Edward Schelb, Specialist, Learning and Instructional Design with NACHC joined the STAR² Center’s presenting team to discuss designing workforce training and technical assistance for health...
View moreSTAR² Center – Health Center Workforce Deployment in COVID-19 Response Efforts
Health centers are balancing the wellbeing and safety of their workforce with the need to respond to the COVID-19 pandemic. While “essential” staff are needed on the frontline, “non-essential” staff are either sent home to wait out the pandemic, or are deployed to perform alternative services to support COVID-19...
View moreThe Power of Stay Interviews Learning Collaborative
Description The Power of Stay Interviews learning collaborative is designed to cut employee turnover, and has done so for healthcare workers, specifically cutting nurse turnover by 35%. The course will direct all participants to implement Finnegan’s Arrow℠, an invention that replaces traditional HR-driven one-sized-fits-all programs with training each leader to...
View moreSTAR² Center 19-20 PCA & HCCN Professional Development Series – Session 3
This is the third session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on March 19, 2020. The STAR² Center team was joined on the line by Amanda Schiessl of Community Health Center, Inc. who discussed the importance of staff experience from the...
View moreSTAR² Center 19-20 PCA & HCCN Professional Development Series – Session 2
This is the second session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on February 20, 2020 and featured the STAR² Center’s Suzanne Speer discussing the importance of including retention in recruitment strategies. Judd Mellinger-Blouch of the Pennsylvania Association of Community Health Centers...
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