Staff satisfaction surveys hold immense potential as catalysts for fostering retention, bolstering engagement, and nurturing trust within any organization. Yet, their efficacy hinges greatly on the methods used to conduct these surveys and the diligence of subsequent follow-up. In this dynamic four-part community of practice, participants will gain insights...
View moreRetention
Retention
An SME Guide to Managing Employee Wellbeing
This guide provides an introduction and steps managers can take to help employees to responsibly manage their screen time and communications for improved wellbeing.
View moreOvia Health – Toolkit: Building a family friendly culture
Looking to ensure your organization is supporting, and retaining, working parents? Use the resources in this toolkit to help improve your organization’s culture, benefits, programs and policy.
View morePerspectives from the Field: Retaining Medical Assistants and Dental Assistants
This publication was prepared by Ann Loeffler, MSPH, PMP, for the ACU STAR² Center following a series of focus groups exploring Medical Assistant and Dental Assistant attrition in health centers. The findings from these focus groups have been compiled to highlight factors contributing to this attrition and strategies shared...
View moreWebinar – Strategies to Provide Productive Feedback to Your Employees
Part of being a manager is developing and coaching your team members. To be effective in your role proper communication is critical. Providing feedback is the process of communicating a reaction to your employees performance or behavior. During this webinar, presented on May 26, 2022, people expert, April Lewis,...
View moreFinding a Way Forward: Retaining & Recruiting MAs & DAs in the Changing Workforce Landscape – Pt. 2
This session took place on February 3, 2022, as the second session in the two-part series, Finding a Way Forward: Retaining & Recruiting Medical Assistants and Dental Assistants in the Changing Workforce Landscape. This session focuses on Dental Assistants and features guest speakers from the National Network for Oral...
View moreFinding a Way Forward: Retaining & Recruiting MAs & DAs in the Changing Workforce Landscape – Pt. 1
This session took place on February 1, 2022, as the first session in the two-part series, Finding a Way Forward: Retaining & Recruiting Medical Assistants and Dental Assistants in the Changing Workforce Landscape. This session focuses on Medical Assistants and features guest speakers from the National Institute for Medical...
View moreSTAR² Center – Definition of a Comprehensive Workforce Plan
This document provides a definition of a comprehensive workforce plan that has been reviewed and approved by the Bureau of Primary Health Care. The robust definition is followed by the essential components that health centers can use as part of their ongoing workforce planning issues. This dynamic document should...
View moreTopics in Retention & Recruitment Planning and Implementation Two-Day Workshop
**This workshop was previously planned as an in-person event. The workshop will now be held virtually to ensure the greater accessibility to health center teams while adhering to public health precautions.** Having an engaged and thriving workforce requires careful planning and the execution of effective retention and recruitment efforts....
View moreManaging in the Time of COVID-19 & Beyond – Adapting Procedures and Workflows for COVID Resilience
COVID has changed many of our clinical and non-clinical processes, some temporarily while others more permanently. This webinar will provide examples and steps to consider in updating procedures and workflows to ensure: sustainability beyond COVID including with virtual care and vaccination requirements, team-based coordinated care, and patient-centered care. Click...
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