This session was recorded on May 13, 2020. Dr. Torey Mack, Deputy Associate Administrator for Bureau of Health Workforce, spoke about burnout and its effect on turnover, as well as steps that HRSA is taking to combat the issue at health centers. Alexia Eslan, Senior Consultant at John Snow Inc. spoke about turnover and it’s impact on providers and organizations overall. Finally, Suzanne Speer, Director of Workforce Development for ACU, spoke about the financial implications of turnover and showcased one of the STAR² Center’s tools available to help assess the true cost of turnover at an organization.
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