This webinar was hosted on August 26, 2020, and focused on the intersection of health disparities, COVID-19, and stigma. Stigma plays a pivotal role in the health disparities and inequities faced by the patients and communities that health centers serve. In fact, stigma is not just proximal to negative...
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Manager Training for Employee Engagement – Part 2
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This session was hosted on June 30, 2020 as the second session in this two part series. During this session, April Lewis of Good Connection, Inc. took the audience for a deep dive into the importance of employee engagement efforts and provided insight on how managers can engage their...
View moreManager Training for Employee Engagement – Part 1
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This session was hosted on June 23, 2020 as the first session in this two part series. During this session, April Lewis of Good Connection, Inc. provided an overview of the STAR² Center Manager Training Toolkit and introduced attendees to the “why” behind the toolkit and manager training in...
View moreSTAR² Center Turnover Tool Webinar Series – Session 3
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This session was recorded on June 3, 2020. In this session Alexia Eslan walked through 7 action steps to support provider retention. Suzanne Speer closed out the series with an overview of the STAR² Center’s Turnover Calculator Tool and what to do with your turnover data once you’ve collected...
View moreSTAR² Center Turnover Tool Webinar Series – Session 2
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This session was recorded on May 20, 2020. The recording has been edited to exclude the technology hiccup during the introduction portion of the session. Thanks for bearing with us! In this session, Alexia Eslan, Senior Consultant at John Snow Inc. reviewed common operational reasons that contribute to voluntary...
View moreSTAR² Center Turnover Tool Webinar Series – Session 1
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This session was recorded on May 13, 2020. Dr. Torey Mack, Deputy Associate Administrator for Bureau of Health Workforce, spoke about burnout and its effect on turnover, as well as steps that HRSA is taking to combat the issue at health centers. Alexia Eslan, Senior Consultant at John Snow...
View moreDelivering Health Care in Isolation and Quarantine Facilities for People Experiencing Homelessness
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This session was hosted on April 28, 2020. People experiencing homelessness face unique challenges in the new COVID-19 environment. Staying in congregate facilities and living on the streets puts this population at increased risk of infection, and higher rates of chronic disease increase the risk of complication and death....
View moreEngaging Dental Providers in COVID-19 Response Efforts
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COVID-19 has created an uncertain environment for the health care workforce. While some health care workers are working longer hours, others, including dental providers, are being asked to stay at home for their safety. Moreover, many health center leaders are concerned about paying “non-essential” staff given the operational and...
View moreSTAR² Center 19-20 PCA & HCCN Professional Development Series – Session 4
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This is the fourth session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on April 16, 2020. Dr. Edward Schelb, Specialist, Learning and Instructional Design with NACHC joined the STAR² Center’s presenting team to discuss designing workforce training and technical assistance for health...
View moreSTAR² Center – Health Center Workforce Deployment in COVID-19 Response Efforts
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Health centers are balancing the wellbeing and safety of their workforce with the need to respond to the COVID-19 pandemic. While “essential” staff are needed on the frontline, “non-essential” staff are either sent home to wait out the pandemic, or are deployed to perform alternative services to support COVID-19...
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