This is the third session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on March 19, 2020. The STAR² Center team was joined on the line by Amanda Schiessl of Community Health Center, Inc. who discussed the importance of staff experience from the first steps in the recruitment process, to a health center’s retention plan. Slides from this session are available for download here.