This document provides a definition of a comprehensive workforce plan that has been reviewed and approved by the Bureau of Primary Health Care. The robust definition is followed by the essential components that health centers can use as part of their ongoing workforce planning issues. This dynamic document should...
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STAR² Center Manager Training Toolkit
The purpose of the Manager Training Toolkit is to provide a training and development resource for managers at health centers to equip them with skills and tools to lead their teams, increase engagement and reduce turnover. The toolkit is designed for anyone in a management or leadership role at...
View moreSpecial Considerations for the Retention and Recruitment of Mental Health Providers – Session 3
This session was presented on June 30, 2021. During this third and final session in the series, presenters covered key considerations for the recruitment of mental health professionals in health centers. Click here to access the slides from this session.
View moreManaging in the Time of COVID-19 & Beyond – Diversity, Equity, & Inclusion: Managing for a New Culture
Managers have the greatest potential to create a more diverse, equitable, and inclusive work environment. DEI is not a “program” for an organization to do rather a culture shift an organization becomes. This session will focus on individual thinking, mindset, and actions necessary to change. Implementing successful DEI initiatives...
View moreManaging in the Time of COVID-19 & Beyond Webinar Series
This three-part webinar series will focus on managers at health centers and the skills they need to have a positive impact on their workforce in the wake of the COVID-19 pandemic. Topics covered will include increasing employee engagement, policies and procedures. Session 1: Increasing Employee Engagement at Your CHC...
View moreManaging in the Time of COVID-19 & Beyond – Adapting Procedures and Workflows for COVID Resilience
COVID has changed many of our clinical and non-clinical processes, some temporarily while others more permanently. This webinar will provide examples and steps to consider in updating procedures and workflows to ensure: sustainability beyond COVID including with virtual care and vaccination requirements, team-based coordinated care, and patient-centered care. Click...
View moreManaging in the Time of COVID-19 & Beyond – Increasing Employee Engagement at Your CHC
Employees who are engaged are 87% less likely to leave an organization, according to Gallup survey data. It’s no secret that employee engagement is necessary and equally as challenging to impact and sustain. There are several drivers of employee engagement that include managerial style, workload, and personal alignment with...
View moreUsing Your Data Profile Dashboard – Session 3
This session was presented on June 24, 2021, as the third and final session in the Using Your Data Profile Dashboard webinar series. In this session, presenter Eric Turer, Senior Consultant with John Snow, Inc., walked through the process of accessing the Data Profile Dashboards and provided a demonstration...
View moreClinician Perspectives on Racism in the Healthcare Workforce
The field of medicine has a torrid history of racism that continues to shape the experiences of patients and providers today. Among the many ways that racism manifests itself in health care is through the lack of representation in our health care workforce and in patient engagement and satisfaction...
View moreUsing Your Data Profile Dashboard – Session 2
This session was presented on June 23, 2021, as the second session in the Using Your Data Profile Dashboard webinar series. In this session, Pamela Byrnes, Senior Consultant at John Snow, Inc. shared an overview of the data included in the 2020-2021 Data Profile Dashboards and demonstrated how health...
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