Building a High-Performing Workforce

Engagement has been identified as a key driver of health system performance. Human resources teams play a critical role in developing a culture of highly engaged caregivers – one that reduces turnover, attracts top talent, builds coordinated care teams and achieves top levels of performance. 

Join us to learn key findings and best practices to improve caregiver engagement in your organization. Barbara Reilly, PhD, senior vice president, engagement, Press Ganey, will share insights from a recent Press Ganey analysis of more than 1 million caregiver voices, to help you: 

  • Understand the relationship between employee engagement and key patient experience performance metrics;
  • Explore behaviors and best practices that distinguish high-performing organizations committed to improvement;
  • Create actionable strategies aligned to different engagement levels to build and sustain high-performing teams.

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