The STAR² Center returned with a webinar series on one of the most pressing topics facing health centers: burnout. This series featured speakers that are on the front lines of this issue and addressed topics such as team-based care and the role of provider satisfaction, clinician experience and how the...
This session was presented on April 25, 2019, as the third session in the STAR² Center’s Burnout 201 Webinar Series. Cheryl Fattibene, Chief Nurse Practitioner Officer at the National Nurse-Led Care Consortium, discussed high performing teams and how employee satisfaction affects turnover. Click here to access the slides from...
This session was presented on April 18, 2019, as the second session in the STAR² Center’s Burnout 201 Webinar Series. Dr. Eileen Barrett of the University of New Mexico and American College of Physicians shared insights on how the clinician experience impacts the patient experience and how focusing on...
This session was presented on April 11, 2019, as the first session in the STAR² Center’s Burnout 201 Webinar Series. The STAR² Center’s Suzanne Speer gave an introduction to the goals for this series and laid the groundwork for first or next steps attendees can take to approach burnout...
This session was presented on April 5, 2019, as the sixth and final session in this monthly workforce professional development series for PCA and HCCN teams. Allison Abayasekara, VP of Training & Programs at ACU, lead the discussion of key HR metrics for health centers to understand, and how...
This session was presented on March 7, 2019, as the fifth session in this monthly workforce professional development series for PCA and HCCN teams. Craig Kennedy, Executive Director of the STAR² Center’s parent organization the Association of Clinicians for the Underserved, provided an overview of the National Health Service...
Outreach workers provide crucial services where individuals live, work, and spend time. They often take on many roles, which can leave them susceptible to burnout due to long work hours, prioritizing others’ needs over their own, and being a witness to the challenges and traumas that their communities experience....
In this 2017 presentation, HOP addressed organizational self-care – a broad organizational approach to foster a healthy and supportive work environment that can reduce burnout and improve staff satisfaction and retention. The presenters demonstrated the importance of organizational self-care for the sustainability of health centers, explained concepts around compassion fatigue...
This session was presented on February 7, 2019, as the fourth session in this monthly workforce professional development series for PCA and HCCN teams. The STAR² Center’s Allison Abayasekara gave an overview of the various National Cooperative Agreements that are available to collaborate with PCA and HCCN teams. Allison...
This presentation took place on January 30, 2019. Pamela Byrnes of John Snow, Inc. shared the intentions behind the STAR² Center’s recently released Strategic Workforce Planning Workbook and walked through the steps attendees can take to use this tool for their own organizations. You can access slides from this...
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