This session was hosted on June 23, 2020 as the first session in this two part series. During this session, April Lewis of Good Connection, Inc. provided an overview of the STAR² Center Manager Training Toolkit and introduced attendees to the “why” behind the toolkit and manager training in...
STAR² Center Turnover Tool Webinar Series – Session 3
This session was recorded on June 3, 2020. In this session Alexia Eslan walked through 7 action steps to support provider retention. Suzanne Speer closed out the series with an overview of the STAR² Center’s Turnover Calculator Tool and what to do with your turnover data once you’ve collected...
STAR² Center Turnover Tool Webinar Series – Session 2
This session was recorded on May 20, 2020. The recording has been edited to exclude the technology hiccup during the introduction portion of the session. Thanks for bearing with us! In this session, Alexia Eslan, Senior Consultant at John Snow Inc. reviewed common operational reasons that contribute to voluntary...
STAR² Center Turnover Tool Webinar Series – Session 1
This session was recorded on May 13, 2020. Dr. Torey Mack, Deputy Associate Administrator for Bureau of Health Workforce, spoke about burnout and its effect on turnover, as well as steps that HRSA is taking to combat the issue at health centers. Alexia Eslan, Senior Consultant at John Snow...
Delivering Health Care in Isolation and Quarantine Facilities for People Experiencing Homelessness
This session was hosted on April 28, 2020. People experiencing homelessness face unique challenges in the new COVID-19 environment. Staying in congregate facilities and living on the streets puts this population at increased risk of infection, and higher rates of chronic disease increase the risk of complication and death....
Engaging Dental Providers in COVID-19 Response Efforts
COVID-19 has created an uncertain environment for the health care workforce. While some health care workers are working longer hours, others, including dental providers, are being asked to stay at home for their safety. Moreover, many health center leaders are concerned about paying “non-essential” staff given the operational and...
STAR² Center 19-20 PCA & HCCN Professional Development Series – Session 4
This is the fourth session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on April 16, 2020. Dr. Edward Schelb, Specialist, Learning and Instructional Design with NACHC joined the STAR² Center’s presenting team to discuss designing workforce training and technical assistance for health...
STAR² Center – Health Center Workforce Deployment in COVID-19 Response Efforts
Health centers are balancing the wellbeing and safety of their workforce with the need to respond to the COVID-19 pandemic. While “essential” staff are needed on the frontline, “non-essential” staff are either sent home to wait out the pandemic, or are deployed to perform alternative services to support COVID-19...
STAR² Center 19-20 PCA & HCCN Professional Development Series – Session 3
This is the third session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on March 19, 2020. The STAR² Center team was joined on the line by Amanda Schiessl of Community Health Center, Inc. who discussed the importance of staff experience from the...
STAR² Center 19-20 PCA & HCCN Professional Development Series – Session 2
This is the second session in the STAR² Center’s 2019-2020 PCA & HCCN Professional Development Series. It was presented on February 20, 2020 and featured the STAR² Center’s Suzanne Speer discussing the importance of including retention in recruitment strategies. Judd Mellinger-Blouch of the Pennsylvania Association of Community Health Centers...