Freda,

We really enjoyed your presentation last week and all you are accomplishing at Central City Concern. After reviewing your presentation slides and discussion among ourselves at RCCHC in Ahoskie, NC we had a couple of questions for you.

1) Would you be able to share what types of data you have used in the past or currently to drive decisions/programs around equity and inclusion? Do you use data from OCHIN specifically to drive what programs your teams focus on?

2) What data / benchmarks do you use to determine the effectiveness of your programs? What benchmarks do you use to report to the board on effectiveness of the program overall as well as individual programs?

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