Workplace conflict is a common occurrence in every organization. Human communication can be complex, and if not properly managed can easily result in unintended consequences that disrupt workflows and organizational structures. Minimizing conflict in the workplace is crucial for health centers as any disorganization in workflows can result in larger operational and service-related disruptions.
Join expert staff from the Association of Clinicians for the Underserved (ACU) STAR² Center program for the second session in this engaging two-part webinar series focused on building skills around communication and conflict management. Attendees will gain practical insights into establishing protocols and investing in workplace norms that advance effective communication and conflict management skills. The better equipped a workforce is in its communication skills, the more effectively it will function to meet its operational and organizational goals.
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