The COVID-19 pandemic forced health centers to change the way health care is delivered. Virtual health care visits were widely and quickly implemented and staff were redeployed to accommodate the demand for testing. This rapid change in health care delivery came with significant challenges including changes in staffing and care team makeup, furloughs, lack of PPE at the beginning of the pandemic, and fear of infection for those in direct contact with patients. As health centers continue to meet community needs related to the pandemic and engage in mass vaccination efforts, it will be important to consider lessons learned over the past year. In this webinar series, we will explore provider burnout and satisfaction in the context of the pandemic, lessons learned, and strategies that health centers can take to minimize burnout and maintain provider satisfaction in the next several months.

Learn more and register for this series!

Pharmacists and Community Health Workers (CHWs) are embedded in the community and part of the nation’s critical frontline workforce in the ongoing public health response to COVID-19. Policymakers and health care leaders are calling for the rapid scale up and integration of CHWs to strengthen COVID-19 prevention plans and address longstanding inequities. Pharmacists are needed because they play a unique role at the local level to address vaccine hesitancy, ensure equitable distribution and access. These trusted messengers are central to reaching vulnerable communities and addressing determinants of poor health, which have been exacerbated by the pandemic.

This webinar will outline opportunities and strategies to support these workers and strengthen their ability to improve public health and promote health equity. Speakers will discuss:

The role of CHWs in the COVID-19 response and key strategies to build and support the workforce
A health plan’s partnership to strengthen the CHW infrastructure in communities and address health disparities
Pharmacies’ critical role in distributing the COVID-19 vaccine and their evolving role in public health and community engagement