Staff satisfaction surveys can be a powerful tool for workforce retention, engagement, and trust. However, the way they are conducted and the accompanying follow-up can have an impact on their success and usefulness. In this five-part learning collaborative, participants will gain an understanding of how best to conduct staff satisfaction surveys and what action steps should be taken as follow-up. By taking the next step in the process by addressing issues raised in staff satisfaction surveys, health center leadership, HR departments, and managers can increase employee engagement, and allow for targeted improvements in various areas of health center operations.

Learning Objectives:

1. Understand the components of staff satisfaction surveys and actions needed for follow-up.
2. Examine the value of staff satisfaction surveys in informing health center leadership and increasing staff engagement.
3. Understand how best to conduct and follow up on staff satisfaction surveys.
4. Discuss action steps to address issues discovered during the survey process.

Outcomes:

• Health Centers will commit to implementing staff satisfaction survey at their health center  
• Health Centers will commit to implement or update 3 policies and procedures as a response to the information gathered in the staff satisfaction survey

This learning collaborative will consist of five sessions held on: September 20, October 4, October 18, November 1, November 15 from 2:00 – 3:15 pm ET.

Applications are no longer being accepted for this learning collaborative. Participants were notified about their conditional acceptance on September 12 and asked to confirm their acceptance by September 16.

If you have questions, please contact Mariah Blake at mblake@clinicians.org or 703-577-3327.