This toolkit contains guidelines for health centers in the development, improvement or modification of a recruitment and retention plan. It is designed to be used in the context of a technical assistance site visit. MCN clinical staff piloted this process with two migrant health centers in 2003. Prior to the on site visit, a preliminary telephone meeting with the CEO provided background information about the health center’s staffing and perceived needs. During the one-day visit, the two reviewers met with key leaders, including CEO, Medical Director, and HR Director, and conducted one-on-one interviews with as many clinicians as were available. A written report was provided after the visit, which included a summary of the center’s current status, strengths, and recommended actions for improvement of their recruitment and retention efforts. Both were provided with resource materials as needed, such as an orientation checklist, clinician effectiveness review form, staff satisfaction survey, and sample credentialing and privileging policy.
The Health Center Recruitment and Retention Review Tool is designed to support on-going recruitment and retention of qualified clinical staff at health centers funded by the Bureau of Primary Health Care (BPHC) under section 330 of the Public Health Service Act as amended by the Health Centers Consolidation Act of 1996.