STAR² Center - Addressing Stigma, Health Disparities, and COVID-19’s Role in Affecting Workforce Retention
This webinar was hosted on August 26, 2020, and focused on the intersection of health disparities, COVID-19, and stigma. Stigma plays a pivotal role in the health disparities and inequities faced by the patients and communities that health centers serve. In fact, stigma is not just proximal to negative health outcomes, but one of its root causes. Adding to this, is COVID-19’s role in amplifying the problem. Proper support, training, and resources are necessary tools to help the health center workforce navigate this complex landscape, support retention, and avoid disengagement.
Manager Training for Employee Engagement - Part 2
This session was hosted on June 30, 2020 as the second session in this two part series. During this session, April Lewis of Good Connection, Inc. took the audience for a deep dive into the importance of employee engagement efforts and provided insight on how managers can engage their teams.Click here to access the slides from this session.
Manager Training for Employee Engagement - Part 1
This session was hosted on June 23, 2020 as the first session in this two part series. During this session, April Lewis of Good Connection, Inc. provided an overview of the STAR² Center Manager Training Toolkit and introduced attendees to the "why" behind the toolkit and manager training in health center settings. Click here to access the slides from this session.
STAR² Center Turnover Tool Webinar Series - Session 3
This session was recorded on June 3, 2020. In this session Alexia Eslan walked through 7 action steps to support provider retention. Suzanne Speer closed out the series with an overview of the STAR² Center's new Turnover Calculator Tool and what to do with your turnover data once you've collected it.
STAR² Center Turnover Tool Webinar Series - Session 2
This session was recorded on May 20, 2020. The recording has been edited to exclude the technology hiccup during the introduction portion of the session. Thanks for bearing with us! In this session, Alexia Eslan, Senior Consultant at John Snow Inc. reviewed common operational reasons that contribute to voluntary separation of provider staff at health centers. The STAR² Center's own Suzanne Speer closed the session by introducing the brand new STAR² Center Turnover Self-Assessment Tool which attendees are asked to complete before the final session in this series.
STAR² Center Turnover Tool Webinar Series - Session 1
This session was recorded on May 13, 2020. Dr. Torey Mack, Deputy Associate Administrator for Bureau of Health Workforce, spoke about burnout and its effect on turnover, as well as steps that HRSA is taking to combat the issue at health centers. Alexia Eslan, Senior Consultant at John Snow Inc. spoke about turnover and it’s impact on providers and organizations overall.