This session took place on February 1, 2022, as the first session in the two-part series, Finding a Way Forward: Retaining & Recruiting Medical Assistants and Dental Assistants in the Changing Workforce Landscape. This session focuses on Medical Assistants and features guest speakers from the National Institute for Medical...
View moreVideo
STAR² Center 2021-2022 PCA & HCCN Workforce Professional Development Series – Session 1
This webinar was conducted on December 15, 2021 as the first session in the STAR² Center 2021-2022 PCA & HCCN Workforce Professional Development Series and focused on workforce action planning. Please click here to access the session slides.
View moreManaging in the Time of COVID-19 & Beyond – Adapting Procedures and Workflows for COVID Resilience
COVID has changed many of our clinical and non-clinical processes, some temporarily while others more permanently. This webinar will provide examples and steps to consider in updating procedures and workflows to ensure: sustainability beyond COVID including with virtual care and vaccination requirements, team-based coordinated care, and patient-centered care. Click...
View moreManaging in the Time of COVID-19 & Beyond – Increasing Employee Engagement at Your CHC
Employees who are engaged are 87% less likely to leave an organization, according to Gallup survey data. It’s no secret that employee engagement is necessary and equally as challenging to impact and sustain. There are several drivers of employee engagement that include managerial style, workload, and personal alignment with...
View moreUsing Your Data Profile Dashboard – Session 3
This session was presented on June 24, 2021, as the third and final session in the Using Your Data Profile Dashboard webinar series. In this session, presenter Eric Turer, Senior Consultant with John Snow, Inc., walked through the process of accessing the Data Profile Dashboards and provided a demonstration...
View moreUsing Your Data Profile Dashboard – Session 2
This session was presented on June 23, 2021, as the second session in the Using Your Data Profile Dashboard webinar series. In this session, Pamela Byrnes, Senior Consultant at John Snow, Inc. shared an overview of the data included in the 2020-2021 Data Profile Dashboards and demonstrated how health...
View moreUsing Your Data Profile Dashboard – Session 1
This session was presented on June 22, 2021, and kicks off the Using Your Data Profile Dashboard webinar series. In this session, Suzanne Speer, Senior Director of Workforce Development at ACU provided an introduction to the Data Profile Dashboards and the history of the resource. Click here to access...
View moreSTAR² Center Coffee Talk – Chief Workforce Officer Toolkit
Join the STAR² Center’s Michelle Fernández Gabilondo for a walkthrough tour of the Chief Workforce Officer (CWO) Toolkit. Following the walkthrough Michelle is joined by Kathy Brieger, Chief of Workforce Development at Sun River Health in New York and Executive Director of Planetree, and Scott Owens, CWO at Mountain...
View moreMitigating Burnout and Maintaining Provider Satisfaction During Vaccination Rollouts – Session 2
This is the second session in our three part series. It was recorded on April 7, 2021, and focused on strategies to support provider satisfaction among nurses in the pandemic workplace. Click here to access the slides from this session. Click here to access other sessions in this series.
View moreMitigating Burnout and Maintaining Provider Satisfaction During Vaccination Rollouts – Session 1
This is the first session in our three part series. It was recorded on March 31, 2021, and focused on engagement strategies to mitigate burnout during vaccination rollout. Click here to access the slides from this session. Click here to access other sessions in this series.
View more