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STAR² Center - Addressing Stigma, Health Disparities, and COVID-19’s Role in Affecting Workforce Retention

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STAR² Center - Addressing Stigma, Health Disparities, and COVID-19’s Role in Affecting Workforce Retention

By : MARIAH

This webinar was hosted on August 26, 2020, and focused on the intersection of health disparities, COVID-19, and stigma. Stigma plays a pivotal role in the health disparities and inequities faced by the patients and communities that health centers serve. In fact, stigma is not just proximal to negative health outcomes, but one of its root causes. Adding to this, is COVID-19’s role in amplifying the problem. Proper support, training, and resources are necessary tools to help the health center workforce navigate this complex landscape, support retention, and avoid disengagement.

Manager Training for Employee Engagement - Part 2

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Manager Training for Employee Engagement - Part 2

By : MARIAH

This session was hosted on June 30, 2020 as the second session in this two part series. During this session, April Lewis of Good Connection, Inc. took the audience for a deep dive into the importance of employee engagement efforts and provided insight on how managers can engage their teams.Click here to access the slides from this session.

Part 1 of this series has also been archived on our site.

Manager Training for Employee Engagement - Part 1

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Manager Training for Employee Engagement - Part 1

By : MARIAH

This session was hosted on June 23, 2020 as the first session in this two part series. During this session, April Lewis of Good Connection, Inc. provided an overview of the STAR² Center Manager Training Toolkit and introduced attendees to the "why" behind the toolkit and manager training in health center settings. Click here to access the slides from this session.

STAR² Center Turnover Tool Webinar Series - Session 3

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STAR² Center Turnover Tool Webinar Series - Session 3

By : MARIAH

This session was recorded on June 3, 2020. In this session Alexia Eslan walked through 7 action steps to support provider retention. Suzanne Speer closed out the series with an overview of the STAR² Center's new Turnover Calculator Tool and what to do with your turnover data once you've collected it.

Click here to access the slides from this session.

STAR² Center Turnover Tool Webinar Series - Session 2

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STAR² Center Turnover Tool Webinar Series - Session 2

By : MARIAH

This session was recorded on May 20, 2020. The recording has been edited to exclude the technology hiccup during the introduction portion of the session. Thanks for bearing with us! In this session, Alexia Eslan, Senior Consultant at John Snow Inc. reviewed common operational reasons that contribute to voluntary separation of provider staff at health centers. The STAR² Center's own Suzanne Speer closed the session by introducing the brand new STAR² Center Turnover Self-Assessment Tool which attendees are asked to complete before the final session in this series.

STAR² Center Turnover Tool Webinar Series - Session 1

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STAR² Center Turnover Tool Webinar Series - Session 1

By : MARIAH

This session was recorded on May 13, 2020. Dr. Torey Mack, Deputy Associate Administrator for Bureau of Health Workforce, spoke about burnout and its effect on turnover, as well as steps that HRSA is taking to combat the issue at health centers. Alexia Eslan, Senior Consultant at John Snow Inc. spoke about turnover and it’s impact on providers and organizations overall.

Delivering Health Care in Isolation and Quarantine Facilities for People Experiencing Homelessness

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Delivering Health Care in Isolation and Quarantine Facilities for People Experiencing Homelessness

By : MARIAH

This session was hosted on April 28, 2020. People experiencing homelessness face unique challenges in the new COVID-19 environment. Staying in congregate facilities and living on the streets puts this population at increased risk of infection, and higher rates of chronic disease increase the risk of complication and death. Many cities are establishing isolation and quarantine facilities in motels, convention centers, and in other settings to mitigate and manage the spread of COVID-19 among homeless residents.

STAR² Center 19-20 PCA & HCCN Professional Development Series - Session 4

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STAR² Center 19-20 PCA & HCCN Professional Development Series - Session 4

By : MARIAH

This is the fourth session in the STAR² Center's 2019-2020 PCA & HCCN Professional Development Series. It was presented on April 16, 2020. Dr. Edward Schelb, Specialist, Learning and Instructional Design with NACHC joined the STAR² Center's presenting team to discuss designing workforce training and technical assistance for health center leaders. Slides from this session are available for download here.

STAR² Center - Health Center Workforce Deployment in COVID-19 Response Efforts

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STAR² Center - Health Center Workforce Deployment in COVID-19 Response Efforts

By : MARIAH

Health centers are balancing the wellbeing and safety of their workforce with the need to respond to the COVID-19 pandemic. While “essential” staff are needed on the frontline, “non-essential” staff are either sent home to wait out the pandemic, or are deployed to perform alternative services to support COVID-19 response efforts. This webinar, hosted on April 14, 2020, covers workforce strategies employed by health center leaders in response to the COVID-19 crisis.

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