One thing that I have been doing that has been working really well is changing my communication style to fit each employee. This is especially useful when working with staff from different generations. I make a point to meet face-to-face as often as possible with those individuals who have expressed that communication is more clear to them, when conducted in-person. I also make texting available on my work phone to anyone who prefers to correspond in this way. I do notice that younger members of my staff use texting more frequently than others. I personally prefer email, since it is quick, can be referenced and responded to at any time throughout the day, and can be easily referenced in the future. I make sure that staff are aware of my preferred communication methods and styles, just as I am attentive to theirs.

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