Sandra Hearn I had participated in audio only and was unable to connect to webinar while driving. I appreciated all the topics shared. specifically the area of concern was “time” where as leaders/managers get caught up in the daily whirlwind of issues that we don’t set aside the 10 min per employee to discuss their performance. I, too, looked at the performance goals established last Sept and will share the SMART goals I established with my direct reports. thank you for recording the discussion on you tube!