Teresa Burrell I previously did not have any experience with credentialing medical staff. Having being recently promoted to a Manager position, the health center was scheduled for a site visit in May 2015, I too was tasked to bring all the credentialing files up to date. This was an area of concern because during the last site visit the department was was dinged for incomplete files. I was able, with the assistance of an intern, obtain missing information. The challenge is that I am the only person in the department. I am responsible for all aspects of Human Resources within the center. We are currently expanding and it is becoming more and more difficult to manage the entire department with out assistance, professional development, etc.