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Whitney Allen, MPH
Kentucky Primary Care Association
Coordinator of Community Development and Outreach
Strategies for decreasing burn-out in screening staff; the skill-set staff need to have to do SDoH work; sample workflows to integrate SDoH screening in clinic operations
Attached is our Australian Shepherd, Nash!
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1. We decided on the workforce needed to address SDoH by looking at who patients often feel most comfortable with at the clinic. This varies from clinic to clinic! Some use Application Assisters (enrollment workers), others use Community Health Workers (CHWs), Social Workers (LCSWs) and even providers (one of our clinics use a Dietician to screen and navigate for health related social issues. Whichever the case, it is important that SDoH staff have existing relationships with the patient.