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We are looking into training our behavioral health case worker and one of our nurses to collect the social determinates o f health. We are looking at the PRAPARE and a form that in already in our EHR. We think this could be especially helpful in working with patients with diabetes on figuring out barriers to their care.
3) What are the pros and cons for recruiting by word of mouth or people you/staff know?
The pros of hiring by word of mouth are finding people that were not job hunting, but in hearing about an opening realize the job would be a good fit for them. Also when you hire people that you or your staff know, generally they take pride in their job and want to do good as a reflection on the person they knew. Of course there are those times that people do not do well and it can cause stress and tension among the staff.
Time is always an issue, especially being in a smaller office where many staff members wear a variety of hats. I think this could be incorporated in our scheduled bi-weekly meetings. If we could set aside even a small window of time at each meeting to assess the current feel of the culture and brainstorm ideas to improve it, I think with time, a lot could be accomplished. I think working additional training into our on boarding process for new hires and with established staff could be beneficial, if not overly cumbersome. I think in training sometime you have to get back to the basics of what kind our culture your organization wants to cultivate and build from there.