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  • 3) What are the pros and cons for recruiting by word and mouth or people you/staff know?
    Recruiting and hiring staff based on word of mouth or through referrals of current staff should result in better outcomes related to staff satisfaction, performance, and retention. Good staff tend to recommend good people, or at least people with similar work ethics.

    Name: Susan Leonard
    Organization: Community Health Centers Alliance (HCCN based out of St. Petersburg, FL)
    Role: Director, Special Projects
    Looking forward to learning about how everyone is capturing SDOH data (difference between what EHR systems offer and PRAPARE), as well as intervention strategies.

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