This topic has 3 replies, 4 voices, and was last updated 2 years, 4 months ago by Ann H.. Author Posts Mariah Replies viewable by members only Suzanne_Speer What element of your retention plan do you feel you need to focus on? Annie Ma I feel work/life balance and comfortable office environment/condition are important to our providers. Ann H. Hi Annie – Work/Life balance are very important to providers as demands for their time never seem to cease. One thing to look at is if your internal policies really support work/life balance. Often times we find that our internal policies and our desire for a culture of work/life balance truly conflict and we are organizationally sending two different messages to our employees. I would start with a review of the policies and go from there. Ann Author Posts Viewing 2 reply threads You must be logged in to reply to this topic.